X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 view


Your 360-degree View of the Customer: Keep the Customer in View
Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the

view  360-degree View of the Customer: Keep the Customer in View Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the customer. The approach is meant to provide a company with a full picture of its customers in order to enhance the customer experience, provide better customer service and support, and improve the company’s sales and marketing initiatives to better target those customers. One problem that

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Management (BPM)

Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.  

Evaluate Now

Documents related to » view

The Payoffs of a Single View


Ensuring customer quality is the key to customer loyalty and retention. When a company treats its customers like it doesn’t know them, it’s bad for business. This occurs when companies work with disparate data—using one database for sales, another for marketing, and a third for operations. Developing a real-time solution that provides a single view of the customer is by far the best way to increase customer satisfaction.

view   Read More

PDM vs. PLM: A Matrix View


Two recent blog posts by Oleg Shilovitsky (PDM vs. PLM: A Data Perspective and PDM vs. PLM: A Process Perspective) got me wondering about what a true product lifecycle management (PLM) system actually is. In his posts, Shilovitsky discussed the differences between product data management (PDM) and PLM from the perspective of data (scope and control of the data) and process (coverage of

view   Read More

Creating the Single Customer View


With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means that a company has a accurate and complete view of their customers across all applications, databases, and customer touch points. The financial, operational, customer satisfaction, and regulatory effects of unreliable SCVs are overwhelming.

view   Read More

Get a 3D View of Your Workforce


People are the most important and most expensive investment in most organizations, and human resources (HR) holds the key to their recruitment, development, and retention. By understanding the characteristics of high performers, their schooling, career history, after-work interests, you can start to refine the recruitment process to attract candidates with similar characteristics.

view   Read More

What Does the “L” in PLM Really Mean?


In an earlier post, What Does the “P” in PLM Really Mean?, I discussed what the word “product” means in  product lifecycle management (PLM). In this post, I am going to move onto the next letter, “L” for lifecycle. According to Merriam-Webster, one definition of lifecycle is “a series of stages through which something (as an individual, culture, or manufactured product) passes during its

view   Read More

PLM Road Map 2009: What to Expect?


I went through the agenda of the PLM Road Map 2009 (September 22 and 23, in Detroit, Michigan [US]) when I submitted my attendance preferences to conference organizer Collaborative Product Development Associates (CPDA). Looking at the agenda, I’m convinced that the two-day event is well structured to cover critical issues in the product lifecycle management (PLM) field and to apprehend the future

view   Read More

A Two-layer Model for Fashion PLM Functionality


To help fashion players achieve the most out of adopting PLM methodology and systems while respecting the uniqueness of fashion products and business processes, the article introduces a two-layer model to facilitate the process of selecting a fashion PLM solution.

view   Read More

Quick View of AuraPortal


This 19-minute video gives an overview of the main features of AuraPortal, a complete and modern business process management suite.

view   Read More

PLM and FOSS, What PLM Seekers Think?


Since Aras decided to stop asking for license fees for Aras Innovator [evaluate the product]by switching to the business model that the vendor calls enterprise open source, , free and open source software (FOSS) product lifecycle management (PLM) as a topic has been talked more frequently than before. On his blog site Daily PLM Think Tank, Oleg Shilovitsky has touched upon open source PLM from

view   Read More

Imperial Tobacco Group Selects Aras PLM


Imperial Tobacco Group recently selected the Aras Innovator product lifecycle management (PLM) suite to streamline product lifecycle, eliminate redundant systems, and drive collaboration, process improvement, and compliance worldwide.

view   Read More