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Your 360-degree View of the Customer: Keep the Customer in View
Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the

view  360-degree View of the Customer: Keep the Customer in View Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the customer. The approach is meant to provide a company with a full picture of its customers in order to enhance the customer experience, provide better customer service and support, and improve the company’s sales and marketing initiatives to better target those customers. One problem that Read More...
Business Process Management (BPM)
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, part...
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Documents related to » view


Creating the Single Customer View
With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means

view  the Single Customer View With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means that a company has a accurate and complete view of their customers across all applications, databases, and customer touch points. The financial, operational, customer satisfaction, and regulatory effects of unreliable SCVs are overwhelming. Read More...
An Analyst's View of Process Industry SMB Challenges
Process manufacturing industries have distinct needs from an enterprise resource planning (ERP) system. Here’s an overview of what process manufacturing

view  Analyst's View of Process Industry SMB Challenges Originally Posted - April 23, 2008 The process industry provides many of the products we use in our daily lives for food, shelter, and health. Such products are created as materials and transformed through the use of energy resources and chemical products. In addition, the process industry manufactures products that are essential to advanced industries such as computing, biotechnology, telecommunications, automotive, scientific, and space exploration. Read More...
Quick View of AuraPortal
This 19-minute video gives an overview of the main features of AuraPortal, a complete and modern business process management suite.

view  View of AuraPortal Read More...
Performance Management: An Ex-Industry Analyst's View
This white paper reviews the need for broader financial management solutions that enable the finance function to deliver greater transparency and visibility of

view  Management: An Ex-Industry Analyst's View This white paper reviews the need for broader financial management solutions that enable the finance function to deliver greater transparency and visibility of business information. It also covers the growing requirement to improve both the efficiency of financial management and reporting processes, whilst at the same time maximizing the effectiveness of corporate performance activities. Read More...
Hitachi Rail Adopts PTC PLM Globally
At the upper-end of the product lifecycle management (PLM) software market, brand new deals are rare, and expanding business with existing customers is much

view  a unified and consistent view of all product data to meet its innovation and quality goals for the new center as well as drive product development innovation and success in an intensifying global competitive landscape. Additionally, the limited availability of external resources with traditional Japanese craftsmanship skills to support development of its custom-ordered railway vehicles elevated Hitachi’s need to automate its product development processes and enhance its production environment.   Furthe Read More...
What Does the “P” in PLM Really Mean?
What does the “P” in PLM really mean? The question seems ambiguous since PLM may refer to many different things (such as an airport, a university, a railway

view  the manufacturing point of view, a product is something that has either an assembly structure, a recipe, or both. The major purposes of PLM are to help determine what raw materials are needed and how to convert these raw materials into finished goods. The added value that a manufacturer creates is associated with the physical or chemical changes from raw material to finished goods; the task of PLM is to facilitate these changes. “In retailing, products are called merchandise.” More recently, people st Read More...
Top 10 PLM Pitfalls To Avoid
Product lifecycle management (PLM) implementation strategies are in many cases unique from company to company. However, it is not uncommon for companies to

view  errors when attempting to view this white paper, please install the latest version of Adobe Reader. SofTech ’s solutions, including our flagship ProductCenter™ PLM solution , along with CADRA™, DesignGateway™, Prospector™ our other CAD and CAM solutions, draw on a company’s total resources to optimize product development, with crucial bottom line results. Source : SofTech Resources Related to PLM Pitfalls To Avoid : Product Lifecycle Management (PLM) (Wikipedia) Top 10 PLM Pitfalls To Read More...
SAP PLM: Outlook and Predictions
This year, product lifecycle management (PLM) vendors have put many interesting initiatives on display to PLM buyers. These initiatives include the possibility

view  PLM: Outlook and Predictions This year, product lifecycle management (PLM) vendors have put many interesting initiatives on display to PLM buyers. These initiatives include the possibility of generating more synergies between enterprise search and PLM, more intuitive decision support in design and engineering, connectivity between direct modeling and history-based modeling in computer-aided design (CAD), social product development in the cloud, etc. Although most of these initiatives need more time Read More...
Product Note: NGC's Fashion PLM and Sourcing Solutions
NGC e-PLM and e-SPS are NGC’s offerings in product lifecycle management and sourcing for the fashion industry. This product note analyzes the strengths and

view  and technical point of view, the following are some highlights of e-PLM and e-SPS: Functionality coverage : e-PLM and e-SPS together make one of the most comprehensive fashion PLM suites we TEC analysts have ever seen. Based on the fashion PLM requests for information (RFIs) (a document TEC uses to collect solutions' functional capabilities and technology features in very fine granularity) we have received from various fashion PLM vendors, NGC's solutions score well above the average. Solution architectur Read More...
Prodika PLM Solutions
Prodika delivers collaborative Product Lifecycle Management (PLM) solutions for companies in CPG and Process industries. Prodika PLM Solutions include

view  PLM Solutions Prodika delivers collaborative Product Lifecycle Management (PLM) solutions for companies in CPG and Process industries. Prodika PLM Solutions include; Global Specifications Management; Quality, Safety, and Regulatory Compliance Management; New Product Development and Introduction processes; Packaging and Label Management processes, Product Data Synchronization and Syndication; Value Chain Performance Management; Product Portfolio Management; Recipe/Formulation-based Product Design Read More...
Out-of-the-box PLM: PLM and E-collaboration Software for the Electronics Industry
Electronics manufacturing is one of the most complex manufacturing processes. Special software functionality is required to manage information throughout the

view  of-the-box PLM: PLM and E-collaboration Software for the Electronics Industry Electronics manufacturing is one of the most complex manufacturing processes. Special software functionality is required to manage information throughout the supply chain, collaborate with subcontractors, and minimize development time. Learn about product lifecycle management (PLM) and product data management (PDM) solutions that provide the right data management functionality for electronics manufacturers. Read More...
What Does HD-PLM Mean for the Fashion Industry?
A few months ago, when Siemens PLM Software unveiled its High Definition Product Lifecycle Management (HD-PLM) technology, designers and product developers in

view  constantly. Having a holistic view of overall product feasibility is especially beneficial to the fashion industry, which has been driven to a situation where profitability is very sensitive to raw material, production cost, transportation, etc. As a matter of fact, many of today’s PLM solutions for the fashion industry have already gone beyond the business process coverage of a traditional PLM solution. The next step is to make downstream processes more influential on decision-making on the product des Read More...
Kalypso and Integware Merge PLM Practices
Kalypso has recently merged with Integware, a fellow consulting firm with expertise in product lifecycle management (PLM), particularly in the life sciences

view  and Integware Merge PLM Practices Kalypso has recently merged with Integware , a fellow consulting firm with expertise in product lifecycle management (PLM), particularly in the life sciences industry. For about a decade, Kalypso has been offering a set of services, including objective PLM technology strategy and implementation services in consumer goods, high technology, manufacturing, and retail industries. With the addition of Integware, the combined firm hopes to provide clients with a broader Read More...
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