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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 supervisor skills


Competency Management: the Compass for Strategic Talent Management
This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all

supervisor skills  by subordinates, peers, the supervisor and the employee himself. Because competencies and the gap analysis feature are built into the Plateau system, both the manager and the employee can quickly see that the employee ranks at the minimum proficiency that is required for his job, and that his self perception is perfectly aligned with how his supervisor has rated him. Using this analysis, the employee and manager agree on the need to improve the employee's proficiency with leadership skills. Because

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

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Help Is on the Line for Call Center Challenges


Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover. Multi-channel communication is no longer optional for call centers, as customers are used to having many options for interacting, ranging from phone and text to e-mail and social media. However, maintaining the quality of interactions across channels

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Plant Intelligence as Glue for Dispersed Data?


Enterprises that have manufacturing or plant-level intelligence systems can be guided through the forking paths of exception-based decision-making. Not only will they be better prepared for unplanned events, but they will also know how their responses will impact the company.

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Warehouse Management Systems: Pie in the Sky or Floating Bakery?Part Two: The Pareto Principle, Processes, and People: Assessing Your Warehouse Management System Needs


To ensure your warehouse management system is implemented as painlessly as possible, you must assess your warehouse situation before you decide on a warehouse solution. Using the Pareto Principle, where a minority of inputs yields the majority results; examining your processes; evaluating your personnel; monitoring the progress of implementation; and testing are the best ways to ensure both a successful launch and long term return on investment.

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Technical Staff Management Systems for the Aviation Industry


In the airline industry, aircraft maintenance is an activity that has to be done throughout the day, so maintenance personnel must be available at all times. The complexity of the operation increases the need for a maintenance personnel management system.

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The Demo Crime Files!


This article is part of the continuing education all software demonstrators need to ensure their fundamental skills remain sharp. It points out three common “crimes” made in demonstrations, how to recognize them, and suggests alternative approaches.

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Progressive IT Management Strategies: The IT manager’s 360-degree view of business


The New CIO Business Leader and Change Management Expert Today’s chief information officer (CIO) not only has to be knowledgeable about technology, but frequently, the CIO is called upon to align the strategic goals of senior management in addition to managing on-going, day-to-day technology issues—the technology that provides visibility in the decision-making process.According to the IBM

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Flexible IT Resourcing Assists Organisations in Improving Business Efficiencies and Reducing Overall Costs by 25%


Most organizations are facing staffing challenges for short- and long-term information technology (IT) projects. They don’t have the in-house skills and resources to fulfill all of the business requirements. This in turn threatens their business continuity and quality of service. This white paper looks at how deploying flexible IT resourcing can deliver cost-effective and efficient services.

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Solve the Succession Crisis by Growing “Inside-outside” Leaders


Strong evidence supports the notion that a well-groomed insider is a key to sustained company performance. In an analysis of 1,800 successions, company performance was significantly better when insiders succeeded to the job of chief executive officer (CEO). Learn why CEO choice matters—and how you can work toward better corporate succession planning by choosing a high-potential executive from within your company.

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IRM UK


IRM UK Strategic IT Training is a training provider for IT and business professionals and managers. Its carefully selected presenters have superior technical knowledge, teaching skills, and a wide range of practical business experience.

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Tips for Successful Practice of Simulation


A simulation project is much more than building a model. And the skills required go well beyond knowing a particular simulation tool. This paper discusses some important steps to enable project success and some cautions and tips to help avoid common traps.

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