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Case Study: Holland Bulb Farms Online Flower Provider Manages Web Store to Support Company Growth
With over 25,000 customers, Holland Bulb Farms of Wisconsin (US) needed a more efficient way to sell and market its gardening items on the Web. The company

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Software Test Tools
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gatheri...
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Documents related to » solidworks trainer and support


Dell Unveils Internet-Enabled Customer Support Strategy
Dell Computer announced its plans to provide Internet-based, automated customer support.

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SAP and VMWare Expand Collaboration to Bring Support for vSphere in HANA
SAP and VMWare will now offer another deployment architecture for SAP HANA. During the SAPPHIRE NOW conference in Madrid, SAP announced the upcoming

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Planning and Forecasting: Use Continuous Planning and Rolling Forecasts to Support Adaptive Management
Change may be the only constant in business. But why do so many companies lock themselves into a rigid system of annual plans, budgets, and targets that make

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Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

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Compaq Partners with Red Hat in Linux Support Deal
Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red Hat Linux operating system.

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Cutting IT and Application Support Costs
With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant

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From Sentiment to Insight-How Social Networking Can Support Engaged, Customer-Centric Retailing
The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers can choose to tap into consumer sentiment as expressed

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Professional Services and Support
Professional services address very specific needs, such as public relations, portfolio management, software engineering, etc. They are provided by specialized

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Alternative Software Support and Maintenance Options
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems

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Minimizing the Total Cost of Technical Support for Enterprise Applications
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise

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SAP Extends Maximum Attention to More of its Services and Support Customers
SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers

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Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

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Managing Risks, Managing Measures: Decision Support Methodologies in Business Part 1: Guidelines
Poor measurement methods can take off millions or more from bottom lines, and contribute at least in part to project failures, corporate inefficiencies and poor

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Network Engineering to Support the Bandwidth Manager Architecture
Network-level behaviors can impact the determinism of call admission control decisions for a particular bandwidth management deployment. However, different

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