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Mondial Assistance Group Shares Best Processes to Improve Quality, Efficiency
Mondial Assistance Group relies on efficient sharing of best practices across business units to provide superior customer service to clients worldwide. By choosing Lombardi Blueprint from IBM to execute the 'SOKE' process improvement program, Mondial discovered inefficiencies, managed sharing processes, and improved collaboration across the organization. See how this led to high cost savings and improved client services.
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12/17/2010 10:31:00 AM
System Software Suppliers Slip Seriously
Shares of Computer Associates, BMC Software, Compuware Corporation, and others have suffered serious setbacks on the stock market in recent days due to shortfalls in revenue. These companies are direct competitors, and are all suffering the same fate in the stock market. Once again, the dreaded Wall Street 'whisper number' has not been made, and the stock market has reacted harshly. Sales of mainframe software have softened, causing much of the shortfall.
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How Does Your Partner Lead Machine Stack Up? 12 Tips for Lead Management Success
Channel partners are money-making sales and service arms for any vendor. Supporting partner leads can increase sales in difficult-to-reach markets, and expand customer bases in existing sectors as well. Greater revenues and larger market shares are vital to survival in today’s business world, but some simple tips can help maximize lead generation and open the door to closing more sales.
5/4/2007 2:42:00 PM
Microsoft Kills a Flock of Birds with One Stone
Microsoft announces it is buying nearly 25% of the common shares of archrival Corel. Aside from giving Corel a much-needed infusion of funds, what does it mean?
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HP to Buy EDS » The TEC Blog
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RedPrairie and JDA Software Merger, Part Two: How Will it Work and What Should we Think? » The TEC Blog
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Lean Simplified: Part 1
Take advantage of expertise about lean manufacturing. With all the discussion, books, Web sites, and other materials on the topic of lean manufacturing, it’s hard to know which resources are credible—much less understand the mounds of information. The first part of this series breaks down the definition of lean manufacturing into easy-to-digest concepts and shares the real-life example of a supplier of remanufactured solvents that is working toward the goal of lean. Get tips on how to determine what you need in your production operation and why.
7/14/2009 11:53:00 AM
How Can Business Intelligence Benefit Small to Medium Businesses?
Research shows that the number one software solution that small to medium businesses plan to purchase in the coming year is business intelligence (BI). Download TEC's latest podcast to find out why BI is so hot right now.
10/30/2007 10:47:00 AM
Is Baan Clinically Dead?
On January 4, 2000 Baan, Europe's No. 2 business software company, sank deeper into trouble as its CEO resigned and it forecast a fourth quarter loss of $240 million to $250 million after restructuring. Its shares plunged over 30 percent as analysts cut recommendations on the loss-making vendor, which has yet to name a replacement for Mary Coleman, who is returning to her Silicon Valley home after taking charge only last May.
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Deltek Going Private Again » The TEC Blog
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E-Procurement Energizes Energy
In the space of one week, three separate announcements paired E-procurement companies and energy companies in the creation of Internet marketplaces. Ariba, Commerce One and SAP paired with Chevron, Shell and Statoil.
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