ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.
product life cycle management
Senior Vice President of Product Strategy, Israel Beniaminy, and Vice President of Global Marketing, Simon Morris. Both individuals have been with the company for over a decade, and have become two of the leading experts in planning and scheduling technology in the service sector. TEC: In addition to ClickSoftware’s support for all aspects of service planning and scheduling and to your well-known concepts such as “real-time service enterprise” and “drip-feed management,” are there any other