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IBM’s Unix Servers Eclipse Sun
IBM’s latest RS/6000 server, the high-end S80, outsold Sun Microsystems’ E10000 by almost three-to-one in the fourth quarter. Who cares – it’s the performance

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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » paltalk chat


KANA Software and Ciboodle Join Forces for Customer Experience Perfection
The multi-channel customer experience management software market represents an attractive US$5 billion-plus market opportunity, which IDC recently forecast to

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Oracle Announces New Release of RightNow CX Cloud Service
Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service. The release allows organizations to engage customers via

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PeopleSoft’s ASP Play
PeopleSoft announces the “Next Generation ASP”

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ERPWEB


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IBM Brings Cloud and Mobile Enhancement to Its Social Business Offering
IBM announced a new cloud-based solution as part of its IBM SmartCloud for Social Businesses platform. The product includes new social networking features and a

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VAI Unveils S2K Smart Center Social User Experience
VAI, a provider of enterprise resource planning (ERP) software to the midmarket, announced S2K Smart Center, a configurable Web-based user experience that

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Telligent Acquires the Messaging and Collaboration Solution Zimbra
Telligent has acquired Zimbra from VMware. According to the press release, Telligent will be merging with Zimbra and eventually change its name to Zimbra. The

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ASIC Infotech
ASIC INFOTECH PVT LTD. has offices in Mumbai and Baroda (India) and is planning to open offices globally in the coming years, so the company is looking for

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Antidisintermediation
The mantra of most e-commerce ventures is usually “Change the way that business is done.” eSprocket thinks that the way business is done is just fine, thank

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The Art of Learning
There was a time when school was the place for learning. Thirty-five years ago—when I was a young girl—children went to schools where the curriculum included

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Notes from the TDWI Conference in San Diego, (Day 1)
The TDWI World Conference in San Diego has finally begun, and as a media partner, TEC will be covering this event in its entirety. The next series of brief

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Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

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Analyzing Manhattan Associates’ Supply Chain Platform Play - Part 3
Part 1 of this blog series analyzed Manhattan Associates’ innovative Supply Chain Process Platform (SCPP)-based analytic applications, including Supply Chain

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IBM Unveils IBM Watson Engagement Advisor
IBM has announced that IBM Watson will be put to work towards improving customer satisfaction, as part of its Smarter Commerce initiative.The artificially

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