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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 palm reading hand chart


Grocer Moves Shopping to the Palm of Customers’ Hands
The biggest financial benefit of an integrated information technology (IT) platform and architecture is not only that it improves the productivity of an

palm reading hand chart  Moves Shopping to the Palm of Customers’ Hands The biggest financial benefit of an integrated information technology (IT) platform and architecture is not only that it improves the productivity of an organization’s IT infrastructure but also that the platform improves the experience of the customer. This report reviews a case where strong customer experience led to competitive differentiation.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service


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Making Multi-rater Feedback Work in Professional Services Firms


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Welcome to ERP Showdown: Infor ERP LN 6.1 vs. Epicor Vantage vs. Lawson M3 Discrete Manufacturing Solutions


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The Concept Group


 The Concept Group assists you in automating your business processes. Numerous wholesalers and retailers from different sectors we have been able to successfully help. The complexity of your business is constantly evolving. For example, we think of the depth analysis needed to make strategic decisions or to the complexity associated with efficient inventory management. The Concept Group's solutions make these complex business processes manageable. On the one hand you can therefore continue to focus on your core business and growth ambitions, on the other hand is the business solution itself is often an essential component to stimulate the growth process.

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ERP Vendors, Are You Green Enough?


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SAP HANA Going “Moneyball”


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Sony Picks Palm OS


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