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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 palm reading hand chart


Beyond Digital Rights Management (DRM)
Most document security companies concern themselves solely with the prevention of unauthorized access to content. Online publishers, on the other hand, struggle

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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The Handspring Visor Goes Wireless ~Look out Palm VII!


The Palm VII has the advantage of being an all-in-one device, however the Handspring Visor comes with 8MB of RAM and can be upgraded, allowing a user adequate room for growth.

palm reading hand chart  Goes Wireless ~Look out Palm VII! The Handspring Visor Goes Wireless ~ Look out Palm VII! P. Hayes - July 21, 2000 Event Summary At the New York PC Expo in June, OmniSky Corporation, a provider of branded wireless Internet services for users of handheld mobile devices, confirmed its plan to bring wireless Internet and e-mail services to the Handspring Visor. Market Impact Well, the Visor is not going to be quite an all-in-one unit like the Palm VII. The Visor will rely on an external Novatel Wireless Read More

Vendor Rating Updates: Learning, Distribution ERP, Financials, CRM


A friendly colleague reminded me today that it's been a while since I've posted news about our ongoing product rating updates. So here goes, continue reading if you're evaluating software for any of the following types of systems. CRM ERP (manufacturing for discrete or process industries, ETO, distribution, and services industries) Financial systems PLM We published updated

palm reading hand chart  Rating Updates: Learning, Distribution ERP, Financials, CRM A friendly colleague reminded me today that it's been a while since I've posted news about our ongoing product rating updates. So here goes, continue reading if you're evaluating software for any of the following types of systems. CRM ERP (manufacturing for discrete or process industries, ETO, distribution, and services industries) Financial systems PLM We published updated ratings on a number of vendors' products. You can check out the Read More

Taking the “Geek” out of Your Web Site Management Strategy


The evolution of interfaces to web content has changed the way companies manage their web sites. On one hand, it's easier than ever to manage digital content. But on the other, with the advent of Web 2.0, there's still a lot you need to know to maximize your web content—and your sales and customer relationships. Learn how software-as-a-service (SaaS) can play an important role in your web content management strategies.

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Duty of Care Online


Useful reading for any online business, this white paper offers helpful hints for establishing comprehensive duty of care procedures. When setting up an online business, it is important to consider the legal aspects required—most importantly, an adequate privacy policy, and legally binding terms and conditions. Find out more.

palm reading hand chart  of Care Online Useful reading for any online business, this white paper offers helpful hints for establishing comprehensive duty of care procedures. When setting up an online business, it is important to consider the legal aspects required—most importantly, an adequate privacy policy, and legally binding terms and conditions. Find out more. Read More

TEC Newsletter, What Makes it Worthy?


Do you still read tech/business industry e-mail newsletters? In the early days of the Web, I remember going to a conference talking about the importance of developing an e-mail newsletter to communicate with customers. Now, many people simply mark the newsletters they receive as spam. A lot of e-mail services automatically mark legitimate newsletters as spam too. Are e-mail newsletters no longer

palm reading hand chart  Newsletter, What Makes it Worthy? Do you still read tech/business industry e-mail newsletters? In the early days of the Web, I remember going to a conference talking about the importance of developing an e-mail newsletter to communicate with customers. Now, many people simply mark the newsletters they receive as spam. A lot of e-mail services automatically mark legitimate newsletters as spam too. Are e-mail newsletters no longer useful as communication or news formats? To publish a successful e-mail Read More

OmniSky Selects WorkSpot to Develop Wireless Internet Services


Given that OmniSky’s wireless Internet service is Palm OS specific, WorkSpot is a safe and relatively inexpensive partner for OmniSky, which is still a privately funded organization

palm reading hand chart  elegant modem solution for Palm V users, and cost-effective flat-rate pricing. Market Impact WorkSpot primarily provides Internet access to file storage and management, and has focused on extending Linux desktop applications. OmniSky selected WorkSpot, due to its past performance, for enhancing the Internet to be more easily accessible through the Palm OS. The Palm Pilot uses a proprietary 'web clipping' application, which WorkSpot has excelled in from a development perspective. Given that OmniSky's Read More

Comparison Guide for Enterprise Phone Systems


This guide provides a chart that compares 22 enterprise phone systems, in categories such as product and buyer types, pricing, how to purchase the systems, and partner ecosystems, and also gives information about the financials and founding year of each vendor.

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Optum Gets a Hand From Categoric


"WHITE PLAINS, NY-- Optum, Inc. today announced a strategic alliance with Categoric Software Corporation to optimize and manage supply chain actions. Under the agreement, Optum will resell Categoric Alerts software as part of its Optum SCE(TM) Series to manage warehouse and transportation processes for fast-response order fulfillment at significantly reduced costs. The combined Optum and Categoric capabilities enable companies to manage the complete product order lifecycle across a supply chain, from assembling products at the right place and right time to delivering those products where and when clients require them. The alliance helps c

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Merchandising Showdown! Lawson vs. Epicor/CRS vs. Aldata


Using our Merchandising Evaluation Center , we compared Lawson Software, Epicor, and Aldata Solution head-on. For the overall rankings portion, we looked at these vendor solutions in two basic configurations, with and without POS functionality. To eliminate any chance of bias, and to ensure a level playing field, all 3,072 criteria comprising all the modules and submodules in the merchandising request for information (RFI) were given equal weight and priority…

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Data Management and Business Performance: Part 1-Data


Research for one of my projects led me to ask both software vendors and customers about the factors most important to software users in the selection of a business intelligence (BI) solution. Two topics resounded: the use of BI tools to improve data management and business performance management. Consumers are continuously looking for innovative ways to move, store, and improve the quality of

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The Steel Manufacturing Industry: What Use Is an ERP System, Anyway?


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Cloud Proponents Unclear on the Meaning of “Legacy"


In reading business software news and articles on a daily basis, and in speaking with software vendors, I have noticed that vendors of cloud-based applications, analysts, as well as other professionals have recently begun referring to all solutions other than cloud-based applications as legacy solutions. Here are a few examples of what I have come across:

palm reading hand chart  Proponents Unclear on the Meaning of “Legacy In reading business software news and articles on a daily basis, and in speaking with software vendors, I have noticed that vendors of cloud-based applications, analysts, as well as other professionals have recently begun referring to all solutions other than cloud-based applications as legacy solutions. Here are a few examples of what I have come across: Gap Widens between Legacy and Cloud ERP Move from Legacy to Cloud (and Keep Your Customers) Is Read More

How to Use a Network Appliance SAN for Server and Storage Consolidation


If you’re dealing with increasing demands on your server storage by adding servers one at a time, the number of servers is growing hand in hand with management complexity, while stretching your IT budget. Make sure your data assets are covered—find out how server and storage consolidation storage systems can simplify storage management, increase flexibility, and advance data protection and disaster recovery.

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The Fashion and Apparel Retailers' Conundrum


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