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Holistic Omni-Channel Customer Experience Spotlighted at KANA Connect
I couldn’t make it to the KANA Connect 2013 conference this September, but the marvels of modern technology allowed me to follow the event in real time through

omni fitness  2013 features the following omni-channel customer service capabilities: Advanced WSS and secure Web portal Embedded Natural Language Processing (NLP)-based knowledge management Embedded and enhanced email management Enhanced live chat and mobile chat application programming interface (API) Embedded co-browsing capability Improved dynamic case management and workflow Experience Community (a social community platform) Experience analytics (social listening and responding, coming from Overtone) Uplifted and Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » omni fitness


Business Intelligence: A Guide for Midsize Companies
Business intelligence (BI) is not a new concept. What’s new is that BI tools are now accessible for midsize companies. Managers can use BI to analyze complex

omni fitness   Read More...
Successful Cross-channel Retailing: 4 Concepts to Master
Savvy retailers know that it’s not enough to simply develop different retail channels. You need to make sure they all work together to deliver a seamless and

omni fitness  type of customer, the omni-channel customer, who will engage with a retailer on multiple levels, split his or her buying power across multiple channels, and expect a seamless experience from one channel to another. Retailers also risk losing customers to competitors that can offer a better experience through a better integrated mix of similar channels. Hence, keeping an eye on how your competition handles their channel integration is critical. It is a better proposition to be a leader than a follower, Read More...
Epicor Insights 2014–Raising the ERP Game
The major “game raising” news at Epicor Insights 2014 was the availability of Epicor ERP version 10 (and the underlying Epicor ICE 3.0 architecture). This

omni fitness  working feverishly on delivering omni-channel enterprise order management capabilities, to be like a “lite” version of IBM Sterling Order Management , i.e., much simpler to use.   Figure 7: Epicor Retail Platform   And Epicor has a new “Engage – Transform – Inspire” strategy for retail customers. Engage is about involving customers in retail councils, user groups, etc. to provide more input and direction, as well as providing value engineering and case studies to prospects (à la SAP) with Read More...
What’s Microsoft’s Retail Play?
The retail experience is no longer limited to the showroom due to mobile and Web sales, social media, and complex pricing, among other considerations. Read TEC

omni fitness  multi-channel (a.k.a., cross-channel, omni-channel, every-channel, etc.) has been a major theme in retail of late. Microsoft Dynamics AX 2012 for Retail supports the following: Centralized multi-channel management —including marketplaces and online stores, whereby attributes and catalogs can be managed centrally with Microsoft Dynamics AX across channels (see figure 3). Cross-channel workflows —the ability to buy online, pick up in-store (or have it delivered); returns and other scenarios Read More...
Celerant Technology Corp.
Celerant Technology@s Omni-Channel solutions expertly manage all aspects of a retail operation and are designed to ensure that your business runs smoothly

omni fitness  Technology Corp. Celerant Technology’s Omni-Channel solutions expertly manage all aspects of a retail operation and are designed to ensure that your business runs smoothly and efficiently. Celerant software provides Point of Sale, Inventory Management, Warehousing, CRM, Analytics, Accounting, E-Commerce, Mobile Commerce, and Mail Order/Catalog all in one real-time system. Celerant Technology is headquartered in Staten Island, New York (US), with additional US offices in Florida, Georgia, Ohio, Read More...
HP DeskJet, LaserJet, PhotoSmart, OmniBook, Jornada, Business Desktop PC and JetDirect Divisions to Support Bluetooth
HP is leading the way by taking action and implementing Bluetooth technology into a wide array of product offerings.

omni fitness  DeskJet, LaserJet, PhotoSmart, OmniBook, Jornada, Business Desktop PC and JetDirect Divisions to Support Bluetooth HP DeskJet, LaserJet, PhotoSmart, OmniBook, Jornada, Business Desktop PC and JetDirect Divisions to Support Bluetooth P. Hayes - May 17, 2000 Event Summary Hewlett-Packard Company said it will lead the development of printing profiles for the Bluetooth wireless technology, an emerging standard in wireless communication. HP, already a Bluetooth Adopter, will assume Associate status in the Read More...
Increase Your Talent IQ: Stop Guessing and Start Making Smarter Decisions about Your Workforce
How much insight do companies truly have into their workforce? Too many organizations rely on assumptions versus facts when it comes to talent. Others simply

omni fitness  Your Talent IQ: Stop Guessing and Start Making Smarter Decisions about Your Workforce How much insight do companies truly have into their workforce? Too many organizations rely on assumptions versus facts when it comes to talent. Others simply have no reliable means of gaining better data and insight into the fitness and capabilities of their people. Read More...
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

omni fitness  Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3 The definitive guide to Successful deployment of VOIP and IP Telephony If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Successful VoIP deployment relies on careful planning, thoughtful infrastructure preparation, and a management platform designed for IP telephony's unique real-time performance requirements. Network assessment is a key component of this, but Read More...
Why BI Is Ripe Now for Businesses of Any Size
Businesses of all sizes need real insight into operations and customers@to do their planning, forecasting, modeling, and adjusting based on data that’s current,

omni fitness  BI Is Ripe Now for Businesses of Any Size Oracle Business Intelligence foundation-part of the Oracle Fusion Middleware product family-provide the most comprehensive business intelligence (BI) and analytic capabilities available today based on category-leading products for OLAP interactive dashboards, ad hoc analysis,(...) and more. Source: Oracle Resources Related to Why BI Is Ripe - NOW! - For Businesses of Any Size : Business Intelligence (BI) (Wikipedia) Why BI Is Ripe - NOW! - For Businesses of Read More...
Migration from IBM Rational Application Developer to MyEclipse Blue Edition
Why would a company choose to migrate its development tools? And if the migration is decided upon, how can this be done easily and effectively? Get answers to

omni fitness  from IBM Rational Application Developer to MyEclipse Blue Edition Genuitec is possibly the most interesting of the Eclipse-based IDE players from a disruptive point of view. Source : Genuitec, LLC Resources Related to Migration from IBM Rational Application Developer to MyEclipse Blue Edition : Development environment (Wikipedia) Migration from IBM Rational Application Developer to MyEclipse Blue Edition Development Environment is also known as : Advanced Development Environment , Application Read More...
Thriving and Surviving in a Turbulent World Part Two: Planning and Its Results
This article outlines the planning and results of an adaptive management process for manufacturing executives, who employ demand and supply chain planning

omni fitness  and Surviving in a Turbulent World Part Two: Planning and Its Results Introduction We can aspire to survive and even to thrive in a difficult environment if we are disciplined, bright enough and have the right tools such as a Demand and Supply Chain Planning suite to support and optimize our decisions. Enabled by such a Demand and Supply Chain Planning suite, manufacturing executives can engage in an adaptive management process such as described below: Recognize that we are in troubled waters; Read More...
Dassault Systèmes-Expanding Product Development and the 3D Experience
The Dassault Systèmes vision is to enable everyone—from product designers, engineers, and suppliers to end users and their respective communities—to create

omni fitness  , Aras Innovator, and Omnify Software . Process PLM: ENOVIA (Enginuity) trails Infor10 Process PLM (former Optiva PLM ), Selerant , SAP, Oracle Agile (former Prodika ), Siemens, and Advanced Software Design (ASD) . Fashion PLM: SAP, Computer Generated Solutions ( CGS , whose Blue Cherry PLM solution claims over 500 customers), Tradestone , Lectra , New Generation Computing (NGC) , Infor (with the Freeborders and Runtime solutions), Gerber Technology (including recently acquired Yunique ), PTC FlexPLM , Read More...
ToolsGroup-Statistics-based Supply Chain Planning
ToolsGroup continues to carve out a space for itself in supply chain. Not satisfied with being the last remaining independent multi-echelon inventory

omni fitness  Example: retail industry, where omni-channel commerce and product proliferation conspire to complicate the retailer’s ability to accurately forecast. ToolsGroup addresses these issues with a statistics-based approach that is at the foundation of its supply chain planning solution. Demand forecasting is at the core of what ToolsGroup does, and it proudly touts the power of its bottom-up forecast approach to be able to look at and make sense of millions of order lines. The advent of demand sensing, Read More...
Can Mzinga Really Make You OmniSocial?
According to Paul Greenberg, an expert in customer relationship management (CRM) and social CRM (SCRM), the term “social customer” was coined by Chris Carfi

omni fitness  Mzinga Really Make You OmniSocial? According to Paul Greenberg, an expert in customer relationship management (CRM) and social CRM (SCRM), the term “social customer” was coined by Chris Carfi “ some six or seven years ago .” But before being social customers, we are social media users—we use Facebook , Twitter , create blogs and comments on Web sites, and sometimes we can even integrate some of these tools and make them work together. Unfortunately, this is not an easy thing to do and if you Read More...

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