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Software Functionality Revealed in Detail
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 omni fitness


Holistic Omni-Channel Customer Experience Spotlighted at KANA Connect
I couldn’t make it to the KANA Connect 2013 conference this September, but the marvels of modern technology allowed me to follow the event in real time through

omni fitness  2013 features the following omni-channel customer service capabilities: Advanced WSS and secure Web portal Embedded Natural Language Processing (NLP)-based knowledge management Embedded and enhanced email management Enhanced live chat and mobile chat application programming interface (API) Embedded co-browsing capability Improved dynamic case management and workflow Experience Community (a social community platform) Experience analytics (social listening and responding, coming from Overtone) Uplifted and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » omni fitness

Why Demandware Is Out in Front in the Digital Commerce Sector


Whether you call it e-commerce, e-retailing, digital commerce, or something else entirely, there is a veritable revolution going on in the internet commerce space. While consumers continue to seek and expect near-perfection in the digital commerce experience, vendors have been struggling to deliver what should be a seamless experience across channels. Demandware has been particularly assertive

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Epicor Insights 2013


Epicor held its Insights 2013 conference in Nashville last week, attended by 2,900+ customers, 500+ employees,  300+ partners, and 100+ exhibitors, and with more than 700 sessions. Clearly Epicor has a lot to talk about. TEC's Aleksey Osintsev and I covered the event and, in numerous one-on-one meetings with Epicor managers, executives, partners, and third-party consultants, received an up-close

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Benchmarking ERP in SMB


Many small companies have limited resources to devote to the implementation and maintenance of enterprise resource planning (ERP). Fortunately, the price performance of ERP and the underlying infrastructure supporting it have improved steadily and significantly over the past two decades. In fact, solutions that were once beyond the reach of these small companies are now well within their grasp.

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Increase Your Talent IQ: Stop Guessing and Start Making Smarter Decisions about Your Workforce


How much insight do companies truly have into their workforce? Too many organizations rely on assumptions versus facts when it comes to talent. Others simply have no reliable means of gaining better data and insight into the fitness and capabilities of their people.

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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

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Drop-Shipping-Internet Retailers' "Little Helper"?


Relying on drop-shipping (sometimes called "virtual inventory") is neither as easy nor as profitable as it may appear to be. Nothing has hurt the adoption of multichannel shopping more than orders which are delayed—or even cancelled—because of stock-outs.

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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.

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TradeStone Software—Helping Omni-Market Retail Transformation


2013 served as another banner year for merchandise lifecycle management platform provider TradeStone, as the company continued its streak of double digit growth. The vendor signed a number of noteworthy new retailers and further extended its roster by adding new customers in the athletic apparel, office/school supply, and furniture markets.

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Demandware


Demandware first introduced its innovative, enterprise-class cloud commerce platform in 2004 and  continues to set the standard for omni-channel commerce solutions. Today, we power more than 225 retail brands across more than 900 sites around the globe.

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New Approaches to Software Pricing


Hearing the complaints of dissatisfied customers, some vendors are developing customer-centric contracts. HarrisData has even gone so far as to draft a Bill of Rights for customers. How well do these pledges measure up?

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