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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 noodles and company


Have You Ever Asked Yourself, 'Is My Company Experiencing a Sales Breakdown?'
No matter how strong or experienced you are as a sales professional, sales executive or smaller company CEO, if the infrastructure supporting your sales effort

noodles and company  You Ever Asked Yourself, 'Is My Company Experiencing a Sales Breakdown?' Introduction No matter how strong or experienced you are as a sales professional, sales executive or smaller company CEO, if the infrastructure supporting your sales effort is not in place, achieving your revenue targets will be like attempting to climb Mt. Everest wearing running shoes. One of the challenges strong sales people face is being part of an organization that is stumbling along from a sales support perspective. If you

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Ventyx, an ABB Company


Ventyx provides enterprise asset management and business software solutions to asset-intensive industries. For more than 30 years, it has served customers within the mining, oil and gas, utilities, transportation, defence, and government industries in over 40 countries. Ventyx' service offerings include business process consulting, implementation services, training, analytics and business intelligence, business-to-business integration, IT outsourcing, technology consulting, business process outsourcing, and application management services. Ventyx, an ABB company, acquired Mincom in 2011 and added Mincom's products, including Ellipse, to the Ventyx portfolio of products. Ventys products include Ellipse, Axis, Focal Point, Service Suite, Asset Suite, eSOMS, Performance Management, Equipment Reliability, LinkOne, Inventory Optimization, Managed Services, and the Intelligent Mining Suite: MineMarket, Mincom MineScape, CCLAS, Assay Management, and Production Accounting.

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An E-Commerce Company That Can Pay The Bills


Concur Technologies added a module that handles miscellaneous payment requests to its eWorkplace suite. It seems like a small thing, but handling all those little expense reports adds up to a big one.

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The Midsized Company: ERP Revisited


Enterprise resource planning (ERP) is no longer just for giant companies. Time and critical mass have dramatically cut the cost, complexity, and speed to value of ERP solutions. Today’s ERP systems enable companies of every size to maximize speed and flexibility to close the gap in core business processes, and to gain visibility into customer needs and supplier performance.

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A.M. Best Company


Founded in 1899, global credit rating agency A.M. Best Company focuses on the insurance industry. Its news source, Best’s Insurance News & Analysis, includes special reports, a monthly magazine, and a daily digest.

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HR Compliance: 4 Things Your Company Can Do to Avoid a Lawsuit


Every so often we hear about companies being sued by their former employees for alleged unfair or illegal HR practices. Whether the claims relate to sexual harassment or inadequate compensation, one thing is for sure: they will cost your company money and may even bring about its demise. TEC analyst Sherry Fox looks at four things your company can do to establish best practices in HR and thus avoid damaging HR lawsuits.

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Publishing Company Improves Team Efficiency, Recovers Lost Revenue, and Builds Clients’ Market Share


Founded in 1989 in Richmond Hill, Ontario (Canada), Kenilworth Publishing is a full-service media company that publishes consumer and business-to-business print magazines in diverse sectors. In 1993, Kenilworth executives decided that to continue to strengthen clients’ profiles within their respective industries, they needed to implement one of the two customer relationship management (CRM) solutions on their shortlist.

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Can Heuristic Technology Help Your Company Fight Viruses?


Electronic communication tools are increasingly at risk due to sophisticated e-mail and Web threats. Implementing reliable, effective protection is essential—but many companies don’t know about the latest proactive virus protection techniques. Find out where your company’s vulnerabilities are, how your traditional security software might not be protecting you as well as you think, and how a heuristic solution can help.

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BatchMaster Gives Dessert Company a Distinct Advantage


Desserts of Distinction was using too many ingredients to take care of its key business activities. Storing recipes, controlling inventory, and tracking orders required various accounting software applications, spreadsheets, and databases. As a result, simple processes were time-consuming and manually intensive. Find out how BatchMaster addressed a number of needs, including inventory accuracy and traceability.

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ROI for RFID: A Case Study Part One: Company Background


Radio frequency identification (RFID) is the latest buzzword in the world of manufacturing and distribution technology. If you believe the press releases, it is a panacea and cure-all for what ails the industry. While RFID may not solve world hunger, you may not want to propose a solution without it. This research note looks at a recent and successful, implementation of RFID, examining the characteristics of the process and common obstacles and speed bumps to avoid.

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