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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 metrics target value


Measuring the Business Value of IT
Many organizations do a poor job of measuring the business value of their IT investments. Simple financial metrics are not good enough. But there are a number

metrics target value  ROI or other financial metrics are not good enough. By employing a consistent, repeatable, credible methodology that both the business users and IT are held accountable for and that measures projected business value as well as the actual value delivered, organizations can significantly improve their IT investment returns. Four existing methodologies can be adopted as is or customized to suit specific needs. Firms should pick one, institutionalize it as part of an overall governance framework, and embed

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Mill-based and Material Converting Environments

The ERP for Mill-based and Material Converting Environments knowledge base focuses on a range of industrial activities that add value to raw materials by processing them into a form suitable for further manufacturing or for immediate end-use. These activities include traditional mills that turn grain into flour or extract sucrose from sugar cane; the spinning and weaving mills of the textiles and carpets sectors; the rolling plants of steel, aluminum, and other metals semi-fabricators; to the continuous outputs of paper and board mills. 

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Documents related to » metrics target value

Reporting Value of IT Services with Balanced Scorecards


A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and Norton in the early 1990s, balanced scorecards provide a control system that helps ensure the right balance between different, and often times conflicting, perspectives. For example, an insurance company may increase profitability by offering incentives to claims assessors for taking a tough stance on payout, but will soon find dissatisfaction among its clients that may lead to lost business. Scorecards help ensure this balance and are an improvement over more traditional single dimension approaches that tend to be based purely on expense management and business growth.

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Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

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Innovative Approaches in the Free-for-all World of Value-added Resellers


The universe of existing applications partners is relatively stable; some occasional movement from dropping one product in favor of another occurs naturally, and no vendor is immune to losing partners. But some innovative vendors are doing their best.

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Enterprise Application Players Keep Refining Value Propositions


Because cash-strapped medium companies are looking for better options to traditional application pricing models, SAP and HP have allied to deliver "software as a service" and Oracle/PeopleSoft are also offering hosted solutions, suggesting that "software as a service" are here to stay.

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Banking Industry's Fair Value Accounting (FVA) Conundrum


Every company and almost every individual holds fixed assets. Over time, these assets change in value. For example, real estate tends to increase in value, while vehicle values decrease. In the US, as in most countries, the global crisis has resulted in declines in the real-estate market and employment sectors. These declines result in housing and business property holdings dropping

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Two Mistakes Most Professional Services Organizations Make-How Metrics and Automation Tools Drive Profits


Many companies strive to effectively measure and analyze their service operations. But while management struggles to measure too many (or too few) metrics, they often overlook the basic measurement question: what to track, and how? By using the concept metric perspectives to define what data provides the most insight, you can move closer to a comprehensive metrics strategy.

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LeveragePoint Adds Value to B2B Pricing - Part 1


TEC’s in-depth 2011 article not only described the opportunities inherent in the business to business (B2B) pricing software market, but also ascertained that the value of this budding software category has yet to become universally known and appreciated. Sensing the opportunity, LeveragePoint is the latest market newcomer with a fresh approach to deal pricing negotiations.

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When Provider's Value Is Not In Synch With Customer's Value


Embedded knowledge exists in the supply chain to understand and unlock customer value. Integrating the chain is crucial to aligning the goals of customers and provider.

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The Definitive Guide to the Right Metrics for Your Inside Sales Team


To manage their teams successfully and hit their revenue number, sales leaders must carefully measure their individual sales reps’ performances. Though many useful leading indicators and metrics to do this, deeper metrics provide a more comprehensive and nuanced understanding of your sales team’s performance and will help you manage sales more effectively. This white papers focuses on the ‘best practices’ sales metrics in three key areas—activities, sales pipeline, and sales results—so you can go beyond scratching the surface of sales management and start digging into the metrics that truly matter.

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Realize the Value of ERP by Leveraging Its Data


Enterprise resource planning (ERP) systems often fail to live up to expectations. One of the major reasons behind this failure is because the system, or the implementation of it, is viewed as a finite software project, when the system's value lies in being a business improvement tool. The data within the ERP system then is not being recognized or leveraged to its full potential.

Many businesses use tools like ERP as transactional recording devices to capture what they have done, rather than as a source of intelligence. But those who are leveraging their ERP data, integrating it with other enterprise systems, and delivering it to decision makers in timely, efficient, and effective ways are seeing significant benefits in operations.

This white paper offers four customer examples of leveraging ERP as a resource for competitive advantage.

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