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Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

management of products  Resolution Management . Knowledge management (KM) is at the core of integrating CRM and SRM. KM software aims at helping to unlock the power of a company's knowledge to improve efficiency, competency, and profitability. It does so by providing an environment in which companies can, more quickly and cost-effectively, create a company-wide knowledge base to store and index documents and to more accurately search for the answers to user questions. Currently, the key trends in KM tools enable companies to per Read More

Product Development and Portfolio Management
The Product Development and Portfolio Management Knowledge Base covers the execution processes of new product development projects and programs, including phase-gate processes. It also addresses...
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Documents related to » management of products


SAP for Consumer Products: SAP Trade Promotion Management
The pressure to generate demand for consumer products is constantly increasing. Whether managing customer relationships, achieving increased sales, or

management of products  Products: SAP Trade Promotion Management The pressure to generate demand for consumer products is constantly increasing. Whether managing customer relationships, achieving increased sales, or introducing new products, the area of marketing expenditure is complex and prone to error. That’s why you need a solution drawing together all the activities needed to analyze, plan, sell, execute, validate, and evaluate your products in a closed-loop process. Read More
Service Lifecycle Management - Tapping into the Value of the Product Aftermarket
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions, however, does not make the most

management of products  product enhancements and centralized management of product data. While there are tremendous benefits available from improvements to the new product development (NPD) processes and product data management (PDM), there are important, additional benefits that lie throughout the product lifecycle. SLM is a complementary, yet separate, initiative aimed at the benefits that lie beyond the product sale, in the product aftermarket. Many industry analysts include SLM as a part of Customer Relationship Management Read More
17 Rules of the Road for Customer Relationship Management
Customer relationship management (CRM) is more than a product@it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the

management of products  Road for Customer Relationship Management 17 Rules of the Road for CRM If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Sage North America began not as one company, but as the efforts of many entrepreneurs who built their successful products and businesses with a sincere focus on their customers. Source : Sage Software Resources Related to Customer Relationship Management (CRM) : Customer Relationship Management (CRM) (Wikipedia) 17 Read More
The Rise of Price Management
New analytical software tools have recently emerged to combine and condense a wealth of information that should give the salesperson a more definitive

management of products  and should approach the management of selling prices and price increase with the same rigor they use to curb upstream supply chain and manufacturing costs. As mentioned earlier, price management on its own might improve revenue (by a few percent) and gross margin (by umpteen percentage points), but truly amazing benefits generally come only when price management is integrated with appropriate cost information and demand management. Companies that can shape demand through price changes should focus on a Read More
Management Excellence: The Metrics Reloaded
The key to enterprise performance management is to identity a company’s value drivers, focus on them, and align the company to drive results. But there are many

management of products  key to enterprise performance management is to identity a company’s value drivers, focus on them, and align the company to drive results. But there are many management methodologies—such as the balanced scorecard, performance prism, and five forces. What is the right framework for your business? Find out about six management processes and the tools that can help you asses which metrics framework will work for you. Read More
Case Study: Inteva Products, LLC
When Inteva Products, LLC was launched as an independent company, one of its first challenges was a complete overhaul of its IT environment, which was made up

management of products  Study: Inteva Products, LLC When Inteva Products, LLC was launched as an independent company, one of its first challenges was a complete overhaul of its IT environment, which was made up of many different systems—including a legacy enterprise resource planning (ERP) system. Learn how the company chose a software-as-a-service (SaaS) ERP solution that trimmed monthly operating costs by one-third and enabled IT staff to focus on more strategic work. Read More
Applying an Economic Model to IT Management: Operations Management in the Virtual Data Center
Virtualization systems have been replacing traditional, silo-based IT architectures to consolidate resources and workloads, but virtualization requires resource

management of products  to IT Management: Operations Management in the Virtual Data Center Virtualization systems have been replacing traditional, silo-based IT architectures to consolidate resources and workloads, but virtualization requires resource and performance management technologies designed to handle dramatically different, complex behaviors. This white paper describes a supply chain economy approach, which combines monitoring, analytics, and actions to enable proactive virtualization management. Read More
Transportation Management System
Manhattan Associates' Transportation Management solutions provide users with the ability to automate a transportation network@whether inbound or outbound, or

management of products  Management System Manhattan Associates' Transportation Management solutions provide users with the ability to automate a transportation network—whether inbound or outbound, or private fleet or common carrier. Transportation Management solutions integrate transportation procurement, planning, and execution. Transportation Management solutions include transportation procurement, transportation planning and execution, fleet management, carrier management, audit, payment, and claims. Read More
The Integration Factor: The Inherent Value of Best-of-Class Enterprise Solutions
Monolithic ERP systems have proved inflexible in a period of change. The cost of maintenance and modifications are often prohibitively expensive. Yet most best

management of products  a flexible, innovative financial management system-and thrive during change. Read More
Busting Out of the Inbox: Five New Rules of 1to1® E-mail Marketing
Situating e-mail in a multichannel marketing plan is more complicated than it used to be. Where exactly does e-mail fit in the world of blogs, vlogs, and

management of products  Out of the Inbox: Five New Rules of 1to1® E-mail Marketing Situating e-mail in a multichannel marketing plan is more complicated than it used to be. Where exactly does e-mail fit in the world of blogs, vlogs, and podcasts—where MSN, Google, and Yahoo! call the shots? Marketers need to understand which strategies and tactics are most effective to ensure that their e-mails will be delivered, opened, and acted upon. Read More
WorkWise's eWarehouse provides Groschopp with added control of the entire life cycle of its inventory
Groschopp initially purchased TCM in 1994 and subsequently expanded its usage to over 40 TCM licensed users and 12 data collection users. Groschopp has

management of products  s eWarehouse provides Groschopp with added control of the entire life cycle of its inventory Groschopp initially purchased TCM in 1994 and subsequently expanded its usage to over 40 TCM licensed users and 12 data collection users. Groschopp has evolved into an expert user of the entire suite of TCM applications, including MRP, MPS, and Shop Floor Control with complex scheduling. One of their main objectives was the ability to bin track and optimize inventory, leading both to cost savings and also Read More
Customer Experience Management: The Value of Moments of Truth
Customers perceive value based on the experiences they receive—and many big-name companies have tuned into this because they’ve made a connection with customers

management of products  how traditional customer relationship management (CRM) has often failed in this respect, and how managing customer experiences can drive your revenues. Read More
IBM OpenPages Operational Risk Management
This video introduces the IBM OpenPages GRC Platform and, specifically, the Operational Risk Management module.

management of products  OpenPages Operational Risk Management Read More
Constraints Management Systems Inc.
Constraints Management Systems Inc. (CMS) is a Management & Technology Consulting firm that helps clients, with complex supply chains and stringent

management of products  Management Systems Inc. Constraints Management Systems Inc. (CMS) is a Management & Technology Consulting firm that helps clients, with complex supply chains and stringent production requirements - improve on-time delivery and product availability, - increase production capacity - reduce inventory Our solutions are enabled through our Manufacturing and Inventory Management Software, CMS RoadRunner. Read More

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