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Deltek Conference Previews


list of ecns  its recently announced impending delisting from NASDAQ and going private under Thoma Bravo ’s ownership, for the second time in its history. The article presented some opposing views on what this acquisition might mean for Deltek, its customers, and partners. In light of the company’s recent quarterly results and the upcoming Deltek Insight 2012 user conference in mid-October 2012, this post features my conference previews discussion with Patrick Smith, Vice President, Corporate Marketing and Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » list of ecns


Elements of Project Management with Genius Project


list of ecns  of Project Management with Genius Project No doubt about it: the project manager is essential for the successful completion of any project. But supporting the project manager—and the goal of reaching the target within the defined time and budget frame—is a solid project management system. Discover the vital elements of project planning and management, and how you can optimize communication by standardizing information formats in a project management system. Read More...
Customer Success Story: University of Maryland School of Medicine


list of ecns  Success Story: University of Maryland School of Medicine The University of Maryland School of Medicine had already experienced VMware technology as a way to consolidate its servers; what it didn’t realize was that the company’s solution could also address its disaster recovery needs. By combining two storage technologies—creating a common storage area network (SAN)—the school has reduced unexpected downtime from hours to seconds and has saved thousands of dollars in hardware costs. Read More...
AKG of America


list of ecns  of America AKG of America needed an open system based on industry standards, and one that was packaged, not custom developed. AKG also needed a system with enough flexibility to sustain growth. Find out why AKG chose Infor Visual. Read More...
Brain of Supply Chain System


list of ecns  able to achieve this holistic goal? Hardly! Then what is the solution? Let us have a closer look. Traditional ERP systems are enablers of business activities, including supply chain, largely through their vast number of touch points. They do not have the capability to make plans so that demand is fulfilled with the least amount of cost through supply side activities. On the other hand, specialized SCM systems (the ones that pride themselves to be different from the SCM part of traditional ERP systems) Read More...
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge


list of ecns  is essentially a laundry list of features and functions. The selection team issues the RFI to vendors that the selection team has either heard of, been told to include from executive management or learned about through general, high-level IT research. Weeks later the RFI responses are returned and the selection team compares the various responses to determine which vendors to invite for demonstrations. The selected vendors comprise the short list. Once vendors on the short list have been contacted, Read More...
Best-of-Breed Versus Complete CAD-PLM Suites: The Debate Rages On


list of ecns  of-Breed Versus Complete CAD-PLM Suites: The Debate Rages On The PLM world is currently witness to fervent debate on the most appropriate type of PLM/CAD software. Best-of-breed solutions offer the needed capabilities and hence integrate the necessary software modules as per the customer’s needs, whereas all-in-one CAD/PLM suites attempt a “one size fits all” approach. In his report, TEC principal analyst P.J. Jakovljevic provides his view on the intricacies of these two approaches. Read More...
Angie's List


list of ecns  s List Read More...
Best Practices in Extending ERP: A Buyer’s Guide to ERP versus Best-of-breed Decisions


list of ecns  One for a full list of these modules). When we further weight this average usage by respondents' self-assessment of the level of available functionality used within these modules, we found participants use on average 27% of ERP functionality, leaving plenty of room for growth. Chapter One found companies expecting more and more functionality from their ERP vendors. This is even more prevalent in small companies. Aberdeen defines small companies as those with revenues under $50 million. Only 11% of small Read More...
The Evolution of the Last-mile Supply Chain


list of ecns  the natural evolution of capitalist markets, however, competitive advantage rewards early movers, but only for a time. That time is now up. Everyone is manufacturing in Asia or China and now organizations are looking for new sources of advantage. Two immediate opportunities stand out: Inventory: Although global inventories have continued to shrink, it is clear that inventory pipelines have lengthened as product life cycles have shortened. This is not a desirable condition. Freight: As mentioned in an Read More...
Customer Experience Management: The Value of Moments of Truth


list of ecns  Experience Management: The Value of Moments of Truth Customers perceive value based on the experiences they receive—and many big-name companies have tuned into this because they’ve made a connection with customers that transcends the basic functional value they offer. In this first part of a two-part series, learn how traditional customer relationship management (CRM) has often failed in this respect, and how managing customer experiences can drive your revenues. Read More...
New Destinies: Stories of Outcomes Sensed, Predicted, and Changed in the World of the New Business Imperative


list of ecns  Destinies: Stories of Outcomes Sensed, Predicted, and Changed in the World of the New Business Imperative Remember 10 years ago, or maybe just 5, you used to have the luxury to think about your decisions. Not anymore. New rules apply to the global business environment. Those who choose real-time business intelligence are likely to gain the insight and agility to measure risk and reward in an instant—and move forward. Destiny is no longer in the hands of fate. It’s determined now, in a second. New Read More...
A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution


list of ecns  one item on the list, but they had a high rate of users requesting migration tools for other products and thus created an import tool with custom import maps, again targeting Salesforce.com by allowing users to import contacts, accounts, and opportunities to the SugarCRM system. Recommendations As an open source vendor, SugarCRM benefits from its user community. The company will need to tread carefully here for several reasons. First, it will be important to avoid alienating the open source user Read More...
Duty of Care Online


list of ecns  of Care Online Useful reading for any online business, this white paper offers helpful hints for establishing comprehensive duty of care procedures. When setting up an online business, it is important to consider the legal aspects required—most importantly, an adequate privacy policy, and legally binding terms and conditions. Find out more. Read More...
Justification of ERP Investments Part 1: Quantifiable Benefits from an ERP System


list of ecns  fewer part shortages and realistic schedules, manufacturing orders can be processed to completion faster and work-in-process inventories can be reduced. Implementation of JIT philosophies can further reduce manufacturing lead times and the corresponding inventories. Material cost reductions . Improved procurement practices lead to better vendor negotiations for prices, typically resulting in cost reductions of 5 percent or better. Valid schedules permit purchasing people to focus on vendor negotiations Read More...

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