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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 immediate action rapid deployment


What Can Manufacturers Do in a Tough Economy? - Part II
Part I of this blog series outlined the first three suggested

immediate action rapid deployment  there may be an immediate impact on margins, the additional capital could be used to invest in areas where growth is still achievable.” The offered products by JDA in this regard are JDA Collaborate , powered by Manugistics; JDA Marketplace Replenish ; and JDA Marketplace . More information on these products can be found here . Indeed, the former Manugistics Collaborate product was always a fantastic platform for channel collaboration, whereby JDA and i2 Technologies have customarily struggled with

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

PPM for Internal Departments

A business practice that assists organizations to align their portfolio of projects with their business strategy. Typically IT departments employ an IT governance framework to ensure that their PPM strategy is put into action. With the increasing demand of IT departments to justify their project investments, PPM software has risen in popularity as the tool of choice. It allows both executives and IT decision makers to gain insight into their IT portfolios. PPM software allows IT managers to prioritize projects, allocate resources where needed, and gain financial insight into their portfolio investments. 

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Job Scheduling Maze in Distributed IT Landscapes - Part 3


Part 2 of this blog series analyzed the ActiveBatch architecture and evolution in terms of enterprise job scheduling and workload automation functional capabilities. This was done for the three older product releases. Particularly impressive was the ActiveBatch V6 release that introduced a few noble concepts like Job Library and Virtual Root. ActiveBatch V7 – The Current State of

immediate action rapid deployment  the current status and immediate results of every job in the queue. Icons in the view show job dependencies and workflow, and jobs are color-coded based on the current run status and the last execution result (e.g., a purple color denotes a failed job). Why ActiveBatch Wins Customers ActiveBatch’s parent, Advanced Systems Concepts Inc. (ASCI ), touts the differentiating features like ActiveBatch Mobile Management (with full remote management of the system from SmartPhone and Personal Digital Assistant Read More

Curbing MESsy Shop Floor State of Affairs - Part III


Part II of this blog series expanded on some of TEC's earlier articles about companies' need for better links between the plant floor and the enterprise offices. It also pointed out the difficulties in achieving this noble idea, and gave examples of some vendors with success in providing integrated enterprise resource planning (ERP) and manufacturing execution system (MES) solutions. Another

immediate action rapid deployment  enabling operations people to take immediate action. The suite is aimed at, either in tandem with the sibling Ross ERP suite [ evaluate this product ] or any other ERP product for that matter, catering to the needs of midsize manufacturers in the food and beverage (F&B) , pharmaceutical, and consumer packaged goods (CPG) industries. Although CDC Factory is ERP-agnostic, future developments are meant to leverage the capabilities from Ross ERP and vice versa. Accordingly, the end of 2008 saw the Ross Read More

Sage ERP and CRM Portfolio Update: Clarity at Last


Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and customer relationship management (CRM) portfolios with a wealth of enhancements and by embracing the cloud. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), sheds some light on their market positioning and future direction.

immediate action rapid deployment  social networks to create immediate awareness; the necessary actions are then assigned and tracked. Mobile CRM has been enabled via the SData integration framework and with support for HTML5 to deliver ease of use and browser and device independence. Sage’s CRM products currently support several browsers—Safari, Firefox, and Chrome—and mobile devices—Apple iPhone and iPad, Google Android, and Blackberry OS6. Indeed, Sage's significant new competitive differentiators in the CRM market are Read More

Accelerating (and Fast-Starting) the SME Business at Oracle (and SAP) - Part 4


Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering and catering enterprise applications to small and medium enterprises (SMEs). The analysis then moved onto the Oracle Accelerate program, which was launched about three years ago to allow partners to sell more of smaller projects in a fixed time and price manner. Oracle

immediate action rapid deployment  prospective customer with an immediate ballpark cost estimate in terms of software, hardware, and implementation services to be acquired. Cost Estimates as a Door-opener The Solution Configurator also delivers a report that can be shared with others in the company. The Web site acts as a matchmaker with local SAP Business All-in-One partners or SAP branch office that can advise the company on the next steps leading to the implementation phase. Not everything is done online as self-service, though. Read More

ERP Software Selection Case Study: DCI Cheese Company Manages Rapid Business Growth with Enterprise 21 ERP


To facilitate business expansion, DCI Cheese Company engaged in an enterprise resource planning (ERP) evaluation process to select a system capable of supporting its multiple companies, divisions, and business units—and to provide a single data source for real-time business information and transaction processing. Download this case study to find out why DCI selected TGI's Enterprise 21 ERP.

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Bring Speed and Predictability to Your Next Software Implementation


One of the biggest challenges of business software implementations is their unpredictability. Total costs and deployment time can vary wildly. Read about a new category of solutions that combines preconfigured software, predefined services, and other user-focused enablement content to provide predictable solution deployments in less than 12 weeks and at a fixed price.

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Mastering SAP CRM Sales: Turn Insights into Action


Knowledge acceleration for customer relationship management (CRM) sales can help you work more effectively with analytics and functions such as billing and orders to ensure efficiency while reducing errors. Learn about software-based courses designed to help sales professionals understand and master the essential functions within CRM sales.

immediate action rapid deployment  SAP CRM Sales: Turn Insights into Action Knowledge acceleration for customer relationship management (CRM) sales can help you work more effectively with analytics and functions such as billing and orders to ensure efficiency while reducing errors. Learn about software-based courses designed to help sales professionals understand and master the essential functions within CRM sales. Read More

IDC Vendor Spotlight: Gearing Up for Rapid Telecom Innovation with Flexible Billing and Services


Communications service providers (CSPs) face a changing business environment, with consumers and businesses rapidly adopting the latest mobile devices for their computing and communications needs. This Vendor Spotlight examines the issues facing the communications industry and discusses the role that SAP plays in offering a new generation of billing software and services designed to address the needs of this important market.

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The Extended Enterprise in Action: Promoting Brand Image, Increasing Customer Retention, Boosting Ag


Building on the limitations of traditional learning management systems—e.g., in federating information to external reps, SumTotal’s Extended Enterprise solution can bring about the efficient delivery of knowledge for the strategic purpose of transforming business performance. See how this platform can help specific verticals, such as financial services/insurance, promote and sell their products to external audiences.

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How Wipro Transformed BT’s Release-service Introduction, Testing, and Deployment Activities


This IDC Buyer Case Study examines BT's successful project to reduce costs and raise efficiency and quality in its release-service introduction, testing, and deployment activities, using offshore-based partner Wipro. It looks at the challenges, risks, and outcomes of the project, and draws some lessons for organizations considering similar challenges.

immediate action rapid deployment  Release-service,BT,offshore,deployment management Read More

Ambitious Plans and Promises: An Enterprise Software Vendor’s Open Course of Action


Infor has met several of its objectives with Infor Open SOA. The vendor has managed to resolve inherited customer retention issues, move forward with “green” and corporate social responsibility initiatives, and even has a viable new product version to offer Baan users.

immediate action rapid deployment  Plans and Promises: An Enterprise Software Vendor’s Open Course of Action To recap, Infor is enriching its portfolio with service-oriented architecture (SOA) capabilities while extending solutions through standards-based interoperability, and is evolving solutions through new, natively SOA-based components. Rather than develop an underlying proprietary integration and development infrastructure platform to add to its diverse set of applications, Infor is now componentizing its applications and Read More

Dynamic Content in Action: DiscountBeautyCenter.com Case Study


DiscountBeautyCenter.com, an online supplier of brand-name beauty products, wanted to test the viability of using dynamic content to generate e-mail campaigns. Although the company previously had good results with Listrak’s batch and blast e-mail campaigns, it hoped that dynamic content e-mail would increase customer response and return on investment (ROI). Find out how it launched its most successful campaign ever.

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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.

immediate action rapid deployment  and they don't come immediately. Help Desk/Support Help desk support for telephones is generally simple. Everyone knows how to use a telephone. Many companies conducted user training at the time a new PBX was implemented and handed out basic feature guides from their equipment vendor that explained how to use voicemail systems and the various features of the system. In the integrated environment of VoIP/IPT, these features may be delivered to telephone sets that can be treated like traditional Read More

Knowledge at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company


Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and sales systems can work together to drive customer loyalty and advocacy.

immediate action rapid deployment  at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and sales systems can work together to drive customer loyalty and advocacy. Read More