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Documents related to » ecrshelp


Service Planning & Optimization (SPO) Product Suite


ECRSHELP: MCA Solutions developed Service Planning & Optimization (SPO) to help optimize an organization's entire service parts value chain in real time. The SPO suite enables companies to optimize resources in a multi-echelon service supply chain network. Its integrated and web-centric modules manage resources including parts, facilities, contracts and suppliers.

ABC Computers


ECRSHELP: With 3 locations in Wisconsin, 1 location in Indiana and staff throughout the Midwest, ABC’s team of expert software consultants has helped more than 150 clients – small and large, domestic and international – implement financial management and ERP software to improve their business processes and bottom line. Our depth of experience in working with some of the nation’s top companies, coupled with our pragmatic approach to getting the job done, has earned us membership in the Microsoft Dynamics President’s Club, an accomplishment awarded to firms whose achievements rank them at the top echelon of Microsoft’s’ global network of value-added reselling partners. ABC’s dedication to client success and product expertise has also led to 3 Microsoft Dynamics Customer Excellence Awards:- Saris Cycling Group - Excellence in Manufacturing Productivity- Single Source, Inc. – Excellence in Distribution Industry Leadership - Promega – Excellence in Customer ServiceWe have become the Midwest go-to partner for Microsoft Dynamics NAV (formerly Navision) because we know that technology alone does not make for a successful business solution. To achieve optimal value from your technology investment, it is crucial to take a holistic view of your business – to carefully examine whether processes and technology are effectively aligned to produce the desired outcome.

Multi-enterprise Responsiveness—Can It Ever Be Achieved?
Most manufacturers are now operating in a multi-enterprise, multi-echelon context, and their supply chain processes and supporting IT tools need to accommodate responsive collaboration. Yet most enterprise resource planning systems currently used do not adequately serve the needs of these businesses.

ECRSHELP: collaboration within a multi-enterprise, multi-echelon context. Most current enterprise resource planning (ERP) systems in use (as technical backbones) not only suffer from the vertical integration mind-set (i.e., they have a single-enterprise or manufacturing in-house orientation), they also suffer from being forecast-driven rather than demand-driven (see Demand-driven Versus Traditional Materials Requirement Planning ) and from dealing with extended time brackets (i.e., weeks, months, or quarterly
3/14/2008

It s the Aftermarket Service, Stupid! (Part I) » The TEC Blog
mca spo , multi echelon inventory , pbl , performance based logistics , service level agreement , service planning & optimization , servigistics , sla , spare parts Comments It s the Aftermarket Service, Stupid! (Part II) » The TEC Blog on 2 July, 2008 at 6:55 am # […] Part I of this blog topic introduced MCA Solutions and its flagship Service Planning Optimization (SPO) solution for planning and optimizing spare parts [evaluate this product]. That blog post also tackled MCA’s notably good times

ECRSHELP: aftermarket service, inventory optimization, mca solutions, mca spo, multi echelon inventory, pbl, performance based logistics, service level agreement, service planning & optimization, servigistics, sla, spare parts, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
05-03-2008

PeopleSoft Revamps World for Its Mid-Market Express ConquestPart Two: Market Impact
The major factors of success in business applications for the mid-market segment have traditionally been--flexible pricing, packaging and deployment options; speed of implementation; vertical focus; interconnectivity to other applications and legacy systems; product scalability and scope expandability; Internet and wireless device accessibility; low cost business-to-business (B2B) electronic connectivity; and a single point of contact possibly with a local consulting and implementation support. PeopleSoft seems to have captured (or at least tackled) most of these.

ECRSHELP: ground than the upper echelon, and pre-merger PeopleSoft had not been an exception. Indeed, former PeopleSoft had achieved some notable milestones (i.e., over 1,100 mid-market customers, or 25 percent of all customers, whereby this figure is now over 30 percent after the acquisition). Yet, PeopleSoft has had its share of trials-and-errors, and resultant mid-market strategy reiterations that all the larger enterprise vendors have espoused during last several years. Namely, several creative pricing,
7/27/2004

Quantum Retail: Challenging the Enterprise Apps Establishment and Retailers Mindset – Part 1 » The TEC Blog
pack optimization, markdown optimization, multi-echelon distribution, multi-objective inventory optimization [IO], assortment rationalization, and model selection) to drive smarter, more granular answers in an automated, exception-driven way. Critical here is the constant evaluation of multiple dimensions of merchandise and location. Quantum’s system identifies and uses the most relevant results, weighted to reflect significance, and to continuously update seasonality in addition to merchandize

ECRSHELP: allocation, assortment, merchandize, nrf, Oracle, quantum retail, replenishment, retail, retek, slow moving items, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
10-02-2011

TEC Research Analyst Roundtable: Predictions for 2011 » The TEC Blog
positively be extended to multi-echelon upstream supply chains inventory optimization (IO). Finally, it will be interesting to watch Microsoft in 2011, since it finally (and strangely) looks like an underdog vs. Google, Facebook, Apple, and Salesforce.com. It will also be interesting to watch how Oracle, IBM, HP, Dell, and SAP will also position themselves along the lines of major infrastructure (platform) providers. Your Predictions Are the TEC analysts far off the mark? What do you think is the trend

ECRSHELP: bi, CRM, enterprise software selection, ERP, hr, plm, predictions, trends, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
16-12-2010

Software as a Service beyond Customer Relationship Management and Sales
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS.

ECRSHELP: optimize assets in a multi-echelon service supply chain network, it supports these collaborative processes by linking the ERP and CRM systems of a user s company. Simply put, the software supplies inventory forecasts based on the customer installed base, provides contract coverage analysis, and determines where to position spare parts most effectively to meet customer service requirements (i.e., it suggests the optimum stock levels and location for spare parts while balancing the required level of
3/17/2006

What’s New at MCA Solutions?
TEC Principal Analyst P.J. Jakovljevic sits down with MCA Solutions’ CEO Bob Salvucci to discuss MCA’s new offerings in the service parts planning and optimization space. Service supply chains remain complex. MCA Solutions can help service companies of all sizes improve their bottom line. In today’s feature interview, TEC Principal Analyst P.J. Jakovljevic sits down with MCA Solutions CEO Bob Salvucci to discuss the current state of the market, MCA’s approach and focus on service parts planning and optimization, and the new offerings behind MCA’s growth that are expanding this software space.

ECRSHELP: when parts management and multi-echelon inventory optimization (MEIO) is not the top pain? BS: We can add value to any organization that has spare parts to support equipment and that are not using a solution developed for service parts planning. We often see that service executives are not totally aware of the pain their planners are experiencing and the money they are wasting with excess inventory and missed service targets because of poor planning tools. While a number of our customers are Fortune 1000
3/30/2011 12:24:00 PM

A New Era Dawns for Sybase
Sybase, Inc. has announced an agreement to acquire New Era of Networks (also known as NEON). After completion, Sybase will create a new e-Business division integrating NEON and other parts of its product suite. Within the last month, Sybase has announced record earnings and completed a three-year re-engineering effort to transform themselves from a database vendor to an e-Business infrastructure provider.

ECRSHELP: Sybase can join the top-echelon of e-Business infrastructure providers, capably servicing some of the most demanding environments in the world. Market Impact This announcement is yet another chapter in the continuing saga of Sybase s recovery from near disaster. Not too many years ago, Sybase was considered a has-been in the vendor community, with declining revenues, a defecting customer base, and the fourth or fifth (out of 5, dueling with Informix for the bottom rung) ranking relational database
3/8/2001

A Leader in Service Management Tackles Multidimensional Growth
TEC's P.J. Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and interviews its chief visionary. Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management (SLM) platform. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), runs down the company's history of acquisitions and developments, and interviews Mark Vigoroso, Servigistics' senior vice president of global marketing and alliances.

ECRSHELP: and Collaboration Event Management —Multi-Echelon Exception Detection, Notification/Escalation, and Work Queue WMS —Inbound, Outbound, Inventory Management, and Task Engine. Repair Management —Work in Process (WIP) Management, Parts/ Labor Tracking, Repair/Failure Analysis, Warranty Tracking KPI Management —Insight Solution Pack (out-of the box dashboard reports) In 2010, the SL product gained a few new marquee clients, such as ReSolve (part of Arrow Electronics ) and ExpressPoint , while Dell
4/8/2011 9:54:00 AM


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