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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer lifecycle management


Front-to-back-office Integration: Improving Your Customer Life Cycle Management
Research shows that back-office connectivity is not addressed by many customer relationship management (CRM) solutions@meaning, customer data cannot be shared

customer lifecycle management  Software Resources Related to Customer Lifecycle Management : Customer Life Cycle Management (Wikipedia) Life Cycle Management (Wikipedia) Front-to-Back-Office Integration : Improving Your Customer Life Cycle Management Sage Software Customer Life Cycle Management is also known as : What is CLM Customer Lifecycle Management , CLM , Customer lifecycle management , range of customer lifecycle management , Customer Life Cycle Mgmt , Customer Risk Management , customer life cycle , Customer Lifecycle Manageme

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Product Lifecycle Management (PLM)

This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process industries. It details product development and portfolio management, manufacturing process management, ideation and requirements management, service data, and regulatory and compliance criteria. This comprehensive knowledge base incorporates the criteria of TEC's other PLM knowledge bases. 

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Documents related to » customer lifecycle management

Profiting from Customer Lifecycle Value


Even the most competent customer relationship management (CRM) products cannot guarantee success without a well-grounded strategy. Often CRM initiatives rush to fix the technology and business-alignment issues, resulting in temporary CRM success. The purpose of this document is to help organizations in understanding customer lifecycle value for maximizing profits.

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CallidusCloud Adds Contract Lifecycle Management to Its Portfolio


Callidus Software Inc. (a.k.a., CallidusCloud), a provider of sales and marketing effectiveness software, announced at its annual C3 customer conference the launch of its contract lifecycle management (CLM) solution. The CallidusCloud CLM solution is now an integral part the vendor's Lead to Money Cloud.

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Product Lifecycle Management Portfolio


The DS PLM solution suite is embodied in four key brands—CATIA, DELMIA, ENOVIA, and SIMULIA—which form one of the industry’s most comprehensive PLM software portfolios. Used separately or collectively, the vendor’s proven applications define, simulate, and optimize all products, processes, and resources in an all-3D environment powered by an open development platform. With DS PLM V5 solutions, all business processes are linked together—including change management, activity and time management, asset management, and more. By enabling employees to collaborate in real time while accessing and sharing the same up-to-date information, companies can increase communication and speed modification, as well as approval processes. As a result, all organizational groups and processes–from design through marketing to maintenance–can share, reuse, and enhance product information in the pursuit of an optimum business strategy. For Virtual Product Design: CATIA CATIA enables users to simulate the entire range of the industrial design process, from concept to product design, analysis, and assembly. The CATIA product line covers all types of design and engineering needs and seamlessly integrates with the vendor’s other brands. For Virtual Production: DELMIA DELMIA enables manufacturers to digitally plan, create, monitor, and control production and maintenance processes. DELMIA applications provide complete coverage of manufacturing processes. For a Global Collaborative Environment: ENOVIA ENOVIA addresses user requirements across the full spectrum of product and business processes, from small-scale teams to extended enterprises with many thousands of users. The ENOVIA portfolio consists of three product lines: • ENOVIA VPLM—management of highly complex product, resource, and manufacturing processes in medium and large extended enterprises • ENOVIA MatrixOne—collaborative product development business processes for enterprises across a wide range of industries, including synchronicity for semiconductor design data management • ENOVIA SmarTeam—collaborative product data management for small to medium businesses, engineering departments of larger organizations, and across supply chains For Virtual Testing: SIMULIA By building on established technology, respected quality, and superior customer service, SIMULIA makes realistic simulation an integral business practice that enables engineers and scientists to improve product performance, reduce the number of physical prototypes, and drive innovation.  

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The Best-kept Secret in the Product Lifecycle Management Mid-market


The name Omnify Software may hardly come to mind when one thinks of the product lifecycle management (PLM) leaders, but that might change down the track

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Case Study: SAP and Sales Management


To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships.

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Oil and Gas: Upstream Data and Information Management Survey


Oil and gas companies have numerous information systems, each churning through vast amounts of data to support business decisions. Successful management of these information systems is not simply a case of keeping the systems running and providing suitable backup mechanisms. It also includes the adoption of professional data management practices. Download this report to learn about effective practices for addressing data management challenges.

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Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

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Business Process Management Notations within Business Process Management


Business process management notation (BPMN) is an initiative to increase standardization within process modeling. What are the principles of BPMN, and what is the value of BPMN to vendors and organizations using business process modeling?

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Revamping Data Management: Big Data Proves Catalyst to Updating Data Management Strategies


Data management plays a key role in helping organizations make strategic sense of their data and how to best use it. Organizations with data management maturity have ushered in clear data goals, but many obstacles persist. This white paper reports survey results that help to establish a clear picture of how organizations are capitalizing on data management today, as well as what challenges and opportunities remain.

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Oracle Enterprise Asset Management


Oracle Enterprise Asset Management (EAM) optimizes availability and utilization of assets. Oracle's products help companies manage inventory, equipment, and skilled personnel as well as match these resources to asset maintenance demands.

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