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CRM for Financial and Insurance Markets
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
 

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Six Success Factors for Building a Best-run Marketing Organization
To address evolving market demands, companies must take new approaches to marketing activities and integrate all company functions. Customer relationship

company logos  in a consumer goods company - with attention paid to the fact that TPM at its core integrates sales, marketing, and other processes - might incorporate technology supporting the following areas: The logistics and purchasing organizations (to guarantee product availability for a demand surge) Distributors and retailers (to minimize stock-outs) R & D (so that feedback from the market is quickly built into new product plans) Investor relations (to ensure that anticipated growth is appropriately communicated

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Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Repo... Get this template

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CRM for Financial and Insurance Markets
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...

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Seagate Software 'Crystallizes' Its New Name: Crystal Decisions


Seagate Software has announced a new chapter in its corporate history by changing its name to Crystal Decisions. Crystal Decisions is an information infrastructure company that is a market leader in business intelligence, specifically for query and reporting tools. The new name reflects that of its flagship product, Crystal Reports.

company logos  is an information infrastructure company that is a market leader in reporting, analysis and information delivery through its flagship product, Crystal Reports. As of November 2000, Crystal Decisions attained new ownership through the privatization of its former parent company, Seagate Technology. An investment group led by Silver Lake Partners and executive management from Seagate Technology now own Crystal Decisions. According to the vendor, together Silver Lake and Seagate Technology have brought a Read More

Navision Becoming More Visible


In March Navision Software a/s announced it signed a global sales and distribution agreement with Microsoft Corporation Inc. that enables the company's partner network of more than 900 Navision Solution Centers to sell and distribute Microsoft BackOffice products integrated with Navision solutions.

company logos  Market Impact The Danish company Navision Software has established strong branding and penetration within the Small-to-Medium Enterprises (SME) segment of the European and recently the U.S. ERP market, with a large customer base and a developed partner channel within the industry. It has developed the tightly integrated functionality breath of its product that matches the SMEs' needs. Its flagship product, Navision Financials, offers the Web Storefront, HR/Payroll, warehouse management system (WMS), and Read More

IBM Server Line Redrawn


IBM has continued its renaming binge, moving from PCs to servers.

company logos  revamping/renaming that almost every company goes through from time to time. There were really no earth-shattering new products nor special features (with the possible exception of Capacity Upgrade on Demand ) announced - just a restating of features IBM believes are advantageous to customers. From this perspective, the announcement is relatively uninteresting. We believe the biggest impact of the product line renaming is related to Linux. For more than six months, IBM has been talking about having Read More

Information Architecture in Office SharePoint Server


Before any medium-to-large company implements Microsoft® Office SharePoint® Server 2007, it’s important to become familiar with the process that may occur. Included in this practical scenario, using a fictional company, are typical approach and implementation techniques that may come up when planning, customizing, and deploying Microsoft® Office SharePoint® Server 2007. Learn more about the features and functionality available.

company logos  Industries is a fictional company name used for the purposes of demonstrating a typical approach to information architecture. Brief This paper is intended to represent the process that a medium to large organization may undergo when deploying Microsoft® Office SharePoint® Server 2007 in a practical scenario. Included are typical approach and implementation techniques that may occur when planning, customizing, and deploying an Office SharePoint Server 2007 installation. Rather than offer an overview of Read More

Publishing Company Improves Team Efficiency, Recovers Lost Revenue, and Builds Clients’ Market Share


Founded in 1989 in Richmond Hill, Ontario (Canada), Kenilworth Publishing is a full-service media company that publishes consumer and business-to-business print magazines in diverse sectors. In 1993, Kenilworth executives decided that to continue to strengthen clients’ profiles within their respective industries, they needed to implement one of the two customer relationship management (CRM) solutions on their shortlist.

company logos  Company Improves Team Efficiency, Recovers Lost Revenue, and Builds Clients’ Market Share Founded in 1989 in Richmond Hill, Ontario (Canada), Kenilworth Publishing is a full-service media company that publishes consumer and business-to-business print magazines in diverse sectors. In 1993, Kenilworth executives decided that to continue to strengthen clients’ profiles within their respective industries, they needed to implement one of the two customer relationship management (CRM) solutions on Read More

Case Study: Material and Labor Cost Categories Defined for Young Electric Sign Company


By implementing a job costing and enterprise resource planning (ERP) system designed for discrete manufacturing, Young Electric Sign Company (YESCO) was able to save almost $250,000 (USD). Managers now have more accurate views of job completion and employee performance. Plus, the system’s ability to sort service contracts by region enables YESCO to be more responsive to its customers. Learn about the other benefits.

company logos  for Young Electric Sign Company By implementing a job costing and enterprise resource planning (ERP) system designed for discrete manufacturing, Young Electric Sign Company (YESCO) was able to save almost $250,000 (USD). Managers now have more accurate views of job completion and employee performance. Plus, the system’s ability to sort service contracts by region enables YESCO to be more responsive to its customers. Learn about the other benefits. Read More

10 Ways to Fail as a SaaS Company


For companies considering offering a product with a software-as-a-service (SaaS) business and delivery model, there are many ways things can go wrong—from inadequate market research, to poorly planned release cycles, to a failure to keep up with industry developments. Discover 10 common ways that SaaS companies fail, and learn how to avoid these pitfalls.

company logos  Fail as a SaaS Company For companies considering offering a product with a software-as-a-service (SaaS) business and delivery model, there are many ways things can go wrong—from inadequate market research, to poorly planned release cycles, to a failure to keep up with industry developments. Discover 10 common ways that SaaS companies fail, and learn how to avoid these pitfalls. Read More

Pettit & Company, PC


Carillon Financials Corp. was founded in 1990, and is located in Dallas, Texas (US). Its mission is to provide its clients with leading enterprise resource planning (ERP) and accounting solutions. Development of the Carillon Financials package began in 1992. Its first installation was performed in 1994.

company logos  & Company, PC Carillon Financials Corp. was founded in 1990, and is located in Dallas, Texas (US). Its mission is to provide its clients with leading enterprise resource planning (ERP) and accounting solutions. Development of the Carillon Financials package began in 1992. Its first installation was performed in 1994. Read More

Case Study: Haynes Wire Company


Haynes Wire Company produces wire for structural and welding applications as well as medical. The company’s existing homegrown system was increasingly unable to manage and provide access to the information needed to operate the growing business, such as per-order costs. Find out how an enterprise resource planning (ERP) system helped by enhancing knowledge of costs, with increased control, visibility, and profitability.

company logos  Study: Haynes Wire Company Haynes Wire Company produces wire for structural and welding applications as well as medical. The company’s existing homegrown system was increasingly unable to manage and provide access to the information needed to operate the growing business, such as per-order costs. Find out how an enterprise resource planning (ERP) system helped by enhancing knowledge of costs, with increased control, visibility, and profitability. Read More

Demet's Candy Company




company logos  s Candy Company Read More

Case Study: Fixed Asset Problems Become Yesterday’s News for The Washington Post Company


The Washington Post Company (WPC) needed a system to manage tax and asset depreciation from 25 companies, while allowing each company to independently add fixed assets and generate reports. With more than 100,000 fixed assets throughout the company, this was no minor task. But with the new Web-hosted fixed assets management solution, WPC accesses all data in real time, saving time and ensuring accuracy. Find out how.

company logos  for The Washington Post Company The Washington Post Company (WPC) needed a system to manage tax and asset depreciation from 25 companies, while allowing each company to independently add fixed assets and generate reports. With more than 100,000 fixed assets throughout the company, this was no minor task. But with the new Web-hosted fixed assets management solution, WPC accesses all data in real time, saving time and ensuring accuracy. Find out how. Read More

BatchMaster Gives Dessert Company a Distinct Advantage


Desserts of Distinction was using too many ingredients to take care of its key business activities. Storing recipes, controlling inventory, and tracking orders required various accounting software applications, spreadsheets, and databases. As a result, simple processes were time-consuming and manually intensive. Find out how BatchMaster addressed a number of needs, including inventory accuracy and traceability.

company logos  Gives Dessert Company a Distinct Advantage Desserts of Distinction was using too many ingredients to take care of its key business activities. Storing recipes, controlling inventory, and tracking orders required various accounting software applications, spreadsheets, and databases. As a result, simple processes were time-consuming and manually intensive. Find out how BatchMaster addressed a number of needs, including inventory accuracy and traceability. Read More

Case Study: A. Zahner Company




company logos  Study: A. Zahner Company Read More

Case Study: Campbell Soup Company


After expanding its product lines and accelerating product roll-outs, the Campbell Soup Company needed to align demand forecasting and supply chain planning with its new, more dynamic business model. Learn how the company’s new solution helped it improve inventory forecasting, adapt to day-to-day changes in demand, enhance long-range production planning and risk management, and spend more time on strategic activities.

company logos  Study: Campbell Soup Company After expanding its product lines and accelerating product roll-outs, the Campbell Soup Company needed to align demand forecasting and supply chain planning with its new, more dynamic business model. Learn how the company’s new solution helped it improve inventory forecasting, adapt to day-to-day changes in demand, enhance long-range production planning and risk management, and spend more time on strategic activities. Read More