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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 capatrex coupon


CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know
When creating a seamless value chain, it is essential to focus on the customer. However, information, data, and processes are key when planning the complex

capatrex coupon  customer intelligence,customer service,consumer relationship system,business intelligence,client relationship management,enterprise relationship management

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Challenges of the Future: The Rebirth of Small Independent Retail in America


By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than $2.5 million (USD), and more than 98 percent have fewer than 100 employees. To compete, small businesses need to be innovative, and understand both personalization and value, and how to execute best practices to build success.

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How Retail Partners and Mobility Can Help Deliver Value to Bank Customers


Banks are facing high levels of scrutiny from their customers and find themselves under great pressure to create value, win back lost customers, and maintain existing relationships as well as lower customer attrition levels. Three seemingly disparate trends—need for savings, growth in mobile usage and advent of coupon aggregators—together offer banks a way to create a sticky service. This paper discusses the idea of banks partnering with retailers to leverage their superior customer understanding to provide mobile coupons to their customers.

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NetSuite Buys Bronto, Provides Retailers with CRM Software with Marketing Automation


NetSuite acquired Bronto Software and will now be able to complement its cloud-based customer relationship management (CRM) offering with marketing automation capabilities. In his article, TEC's P.J. Jakovljevic looks at how merchants can use the software to provide their customers with a unified buying experience across all digital channels.

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Knowledge Management: The Core of Service Resolution Management


Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

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Top 10 Reasons For Having A Project Kickoff - Part III


You are about to embark on an important project. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Don’t miss this excellent opportunity to get across important communications and establish the tone for the project. This article discusses the 10 objectives of a project kickoff meeting, how to achieve them, and templates for presenting them. In Part III, we complete the discussion of the remaining four reasons, which can be even more critical to beginning a project on a positive note and reaching a successful completion.

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From QuickBooks to ERP: A Road Map for Growing Small Businesses


The basic spreadsheet and accounting programs you’ve relied on ’til now won’t help your growing business eliminate decision-making bottlenecks, reduce IT costs, increase productivity, or improve the customer experience. To do all that requires an enterprise-wide, integrated software system. Learn how an integrated system can help take your business to the next level, and how to ensure you get the right system for you.

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RevTrax Announces New Offering Connecting Social Couponing With In-store Sales


RevTrax, a provider of an ominchannel promotions platform with the same name, announced the launch of RevTrax OpenShare, which will tie social coupon issuance and sharing to the point of sale. OpenShare allows marketers to deliver social coupons via any digital channel and track the usage to the in-store sale. The solution builds on RevTrax’s existing digital promotions platform

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SAP and BMW Team Up on Cars via “Internet of Things”


SAP AG and BMW Group Research and Technology have developed an innovative technology infrastructure for in-vehicle mobility services. Read about this collaborative project and its potential for future in-car services.

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Is IoT Changing the Face of Omnichannel Retail?


Omnichannel retail has forever changed the face of retail. And now, another recent innovation, the Internet of Things, is poised to change the face of retail—once again. TEC CRM analyst Raluca Druta keys in on how she envisions this relationship to unfold in the preamble to the full discussion on the topic later this month on ERP Conversation Live.

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Q2O Systems: Solutions for Quotation Management and Pricing Configuration


Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate pricing and quoting processes for manufacturers with complex requirements. Their benefits include quotes that are quick and accurate, leading to increased customer satisfaction.

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