In recent years, it has become evident that all vendors of enterprise resource planning (ERP) solutions provide robust functional capabilities or partner with best-of-breed solutions to fill functional gaps. But one area where ERP solution providers are beginning to differentiate themselves is how they deliver on user interface, thereby shaping a user’s experience within the system. But what makes a great user experience?
It's vital to ensure that the user experience elements that your company needs, such as embedded BI elements and social or mobile capabilities, are not just present but presented well. You should be able to personalize and customize your user experience, but above all, the ERP system should be easy to use and help accomplish your business goals. Organizations seeking an ERP solution should give user experience proper consideration when creating a shortlist of best-fit solutions.
In this report, TEC Senior ERP Analyst Ted Rohm breaks down some of the best and must-have user experience elements, talks about advancements in user experience, and looks at future directions in this area in ERP systems.