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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 bpm magazine


Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

bpm magazine  Dynamics CRM. On the BPM or CRM side, its larger competitors are Pegasystems, KANA Software, and Consona CRM, with broader suites and better name recognitions. The vendor would benefit from pursuing deeper strategic CRM application partnerships to round out product offerings in terms of sales force automation (SFA), marketing automation, mobile CRM, and social CRM. Some partnering alleys could be Infor Epiphany CRM , SugarCRM , and Sage CRM . While Sword Ciboodle provides multi-channel support, the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Management (BPM)

Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.  

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Documents related to » bpm magazine

Ultimus


Ultimus is a global business process management (BPM) software company that delivers the shortest time to value for business process automation and improvement. Headquartered in Cary, NC, the company is ranked by industry research firms Gartner and Forrester as one of the leading vendors in the BPM market. Ultimus has business operations and sales offices throughout North America, Europe, Asia, South America, and the Middle East. Through these offices and a network of more than 100 partners in 61 countries, more than 1,300 customers, including Carnival Cruise Lines, Citizens Bank, McKessonHBOC, Microsoft, Newell Rubbermaid, Black and Decker, Rexam do Brasil, and Cable & Wireless Panama have deployed the Ultimus BPM Suite to automate and improve a wide range of business processes. The Ultimus BPM Suite has been recognized by eWeek magazine with the 2004 eWeek Excellence Award. In addition, Ultimus is a three-time recipient of the Technology Fast 500 Award from Deloitte & Touche and many other awards.

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The Financial Close: Optimizing Performance and Driving Financial Excellence


“Financial close” is a company’s ability to complete accounting cycles and produce financial statements for internal management and external legal reporting—and is still a key part of today’s global finance function. Do you know how to overcome the barriers to a fast, high-quality close? Discover solutions that can help you improve your close times and address the challenges of automating and testing internal controls.

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It’s About Process (or Ability to be Responsive) - Part I


After several years (if not decades, even) of painstakingly corralling and setting up all their custom data, objects, tables and whatnot, and making sure that these static and/or dynamic transactional data are secure, many enterprise applications users have realized that the time is long overdue for them to start looking at ways to make their applications more process-savvy.

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Software for Real People Part One: MindManager Feature and Functions


Many software applications are indispensable for the operation and management of the enterprise. They, however, may actually stifle creativity--arguably the most valuable aspect of human capital--by requiring the user to adapt to the tool rather than have the tool supporting the user.

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Appian: Pushing the BPM Envelope—Part Two


To further discuss the issues brought up in last week’s post on business process management (BPM) provider Appian, TEC's P.J. Jakovljevic recently spoke to the company's VP of product marketing Malcolm Ross.

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Using BI and BPM to Address the Information Challenges of Midsize Companies


Business intelligence (BI) and business performance management (BPM) are two disciplines that become critical as companies progress through the midsize stage. BI and BPM provide key capabilities that every midsize company should have, to answer fundamental questions about performance, now and in the future. Learn how your operations are affected by specific challenges—and how a BI/BPM solution can help address them.

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AuraPortal BPMS: Business Process Management (BPM) Competitor Analysis Report


Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.

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Collaboration is the Key to BPM Success


Customers, employees, and partners are an integral part of any business—each playing an important role in its success. But how is it possible to share vital information between them? In order to access information, understand trends, and build better processes, a system that enables multi-user collaborative technologies is required. Without these collaboration tools, business process management (BPM) cannot be successful.

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EZ-Process BPM/BI Suite


EZ-Process is a certified business solution catering to extended business process management (BPM), workflow automation, and compliancy management (with respect to SOX and others). Web-based and integrated, its different modules enable organizations to perform process-related tasks such as definition, documentation, certification, collaboration, publication, optimization, compliancy, and automation.    

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BI and BPM: It’s Not as Blurry as You Think


There seems to be a blurry line between business intelligence (BI) and business performance management (BPM) applications. Some software vendors offer solutions that actually incorporate BPM and BI within the same application, which makes it harder to distinguish between these two software solutions. The following are some—certainly not all—key differentiators between BI and/or BPM functionality

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