The concepts of return on investment (ROI) and total cost of ownership (TCO) have been used for decades in enterprise evaluations of IT investments, including enterprise resource planning (ERP) systems. However, with the emergence of important new technological advances, executives are now expanding these traditional formulas to account for new opportunities. Learn more about their new methods for measuring ERP value.
associate direct and indirect costs with resources
project, please contact the associate director of Primary Research at BusinessWeek at email@example.com Introduction When senior executives at ICW Group were examining a potential ERP investment in 2007, they considered the usual financial metrics: internal rate of return, net present value, all the different financial plays, says Kevin Harris, CIO at the San Diego, Calif.-based full-service insurance provider. Although important, none of those traditional measurements was able to capture