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Has KANA Gotten Its Mojo Back? - Part 2
Part 1 of this blog series presented the opportunity of service economy and associated complexity of providing consistently an experience of customer service

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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » 3dlabs permedia 2


Infor ION-izes its Open SOA Strategy - Part 2
Part 1 of this blog series started by analyzing a certain change of the guard and a related product strategy shift at Infor. Two late June 2010 news

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APICS 2009 Convention: Day 2
The conference really started today, with a general session featuring guest star speaker Jason Jennings, business thought leader and best-selling author. And

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The 11th Vendor Shootout for ERP: Observations - Part 2
Part 1 of this blog series talked about my attendance of the 11th Vendor ShootoutTM for ERP event, which took place in Boston in mid-August 2011. I was able to

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UNIT4: The (Largely) Untold Story - Part 2
Part 1 of this series started with my invitation by UNIT4 (formerly Unit 4 Agresso), the second-largest business applications provider in continental Europe, to

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1 Little GB, 2 Little GB, ..., 10 Little Gigabit
The 10 Gigabit Ethernet Alliance announced that its membership has increased to over 50 companies in less than three months.

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BizSlate Part 2: In Conversation with BizSlate CEO Marc Kalman
Last week in the TEC blog we talked about up-and-coming Software-as-a-Service (SaaS) provider BizSlate Inc. The company offers small and medium sized businesses

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Optiant Going to a (Much) Better Place: Logility - Part 2
Part 1 of this series analyzed the late-March acquisition of long struggling inventory optimization (IO) provider Optiant by long well-performing supply chain

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Lawson Enforces Its Stronghold Part 2: Market Impact
Now that is it publicly traded, it is poised for reaching over $400 million revenue mark in calendar 2002. Lawson has maintained significant mind and market

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Dreamforce 2010: Of Cloud Proliferation - Part 2
Part 1 of this blog series talked about my attendance of Dreamforce 2010, salesforce.com’s annual user conference, which has over the past several years become

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PeopleSoft Internationalizes Its Mid-Market Forays Part 2: Challenges & User Recommendations
Despite the challenges, PeopleSoft has raised the bar in providing solutions for smaller enterprises, and Tier 2 and Tier 3 vendors might be in for a tough

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Sustainability From a Roles Perspective: Reflections from DSCC 2010 (Day 2)
As Dassault Systèmes Customer Conference (DSCC) 2010 moved to day 2, use of the word “innovation” continued its popularity at various sessions. However, I’d

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Cincom Sticks to CONTROL of ETO and MRO Part 2: Market Impact
Cincom's latest product release covers many new bases, is architecturally adequate and remains a well-attuned offering for ETO and MRO enterprises. While it is

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Grape Escape 2013: Customer Value a Priority for Both SYSPRO and UNIT4-Part 2
This is part 2 of a 2-part blog post on Grape Escape 2013, with my analyst take on the announcements and conversations with UNIT4 at the recent analyst event in

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The Intelligence of Social Media (Part 2)
In the first part of this blog, I mentioned that sentiment analysis measures the polarity of opinion—positive, negative, or neutral—regarding a subject, a

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